branpalm

I'm looking for the cheapest flight from Denver, CO to Frankfurt, Germany around July 13. Ideally I would like to arrive in Frankfurt on July 14, but I'm willing to be flexible for a cheaper flight. I'm currently looking at a flight that goes from DEN to KEF, then KEF to FRA. Both flights are with IcelandAir. Would I be able to make this connection / how hard would it be to make this connection?

I could make a similar flight at the same cost, but the the layover is like 10 hours. Which I would be willing to do considering I'd be saving at least $150 if not more.

dutyfree

If you book with Icelandair for both flights, they are responsible to rebook you if you arrive late,etc.so if you want this flight then go ahead and book it. Are you booking online or with an agent and is the connection legal if booking online?

wally34949

The airport at Iceland is about as easy as they get Just make sure that both flights are on one ticket. If there is a problem, they will work with you.

Odin

>>Are you booking online or with an agent and is the connection legal if booking online?<<
All connections offered online both on airline websites or online travel agencies are legal connections. The minimum legal connecting time is always built into the connections offered. Makes no difference if someone books on an airline website or with an agent.

janewb

I am also making a similar connection next week going to Oslo from Boston. Connecting in Reykjavik will I just go thru immigration/passport control? Is this pretty quick? Thanks.

amyb

I've been through KEF several times from BOS to other European destinations. It is the easiest connection to make, the airport is small. However, I recall going through metal detectors and having my carry-on rescanned even though I'd just gotten off a plane and haven't left the airport. And yes to Passport Control too. All that said, I've always made the connection very quickly and with time to spare.

bknmaizey

We flew on Icelandair to take advantage of the free stopover program for our honeymoon to go to France for a week with a 3-day stopover in Reykjavic at the end.

On the way out, our flight was delayed 2.5 hours. The crew was not forthcoming with information as the delays mounted. Once we boarded they insisted that we would "make up time" and be fine. They refused to give any information. During landing, they would not provide information about our connection, which of course meant that we missed our flight, as we were 30 minutes late for our 745am departure. I don't know specifically, but it seemed like dozens of people were on our connection and missed the flight. The customs officer remarked to us at passport check that this seems to happen quite frequently with Icelandair. Any information that you see about short connections being a problem or that they will hold a departure for a late arrival with numerous connecting passengers does not square with our experience.

Then, they rebooked all of us on a 1am flight and gave us hotel vouched even though we had to be back at the airport around 10pm. We were sent to the wrong hotel and then sent to a hotel that didn't have availability. This was how we started our honeymoon.

In case you're curious about our return trip, as if that wasn't enough, on our return, we were diverted from Chicago ORD to Minneapolis in-flight after circling around ORD for awhile without getting much information from the crew. Upon landing in Minneapolis, we sat on the runway for two hours before regulations forced them to deplane the passengers. Our plane had to be towed into the gate, but they were not forthcoming about the equipment failure other than that they couldn't get the engine to start. They were not able to get the plane to fly afterwards and did not provide any information about an alternate plane or flight.

Further, they did not have hotels available so once the passengers deplaned, everyone was stranded without information or vouchers for hotels or cabs near Midnight. After a couple hours, and most people had left to figure out accommodations on their own with many others sleeping at the airport, they finally arranged for hotels.

My wife and I rebooked onto a Southwest Airlines flight as we still did not receive information on any type of return flight timeline. As of this review, we still haven't been even offered reimbursement for rebooking onto another airlines.

The resolution to all of this was that they had another plane fly out nearly 24 hours later and it was 12 hours or so before any information about that flight was even provided.

I can't more strongly recommend against booking onto Icelandair as a result of the lack of communication about delays, leaving the flight on the runway when the engine wasn't working, the failure to provide support to passengers and the variety of other issues associated with twice being stranded.