The Homestead

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  The Homestead Review

  Stayed here one night on the way to the Greenbrier. Was pleasantly surprised at the great last minute rate which was very economical. Pulling up to the hotel is a breathtaking experience. This place exudes class. We were greeted and in our room within 5 minutes, then jumped on the shuttle to their casual pub which sits at the entrance to the hotel driveway. Had a great casual dinner and enjoyed our comfortable room. Had breakfast on the front porch courtesy of the bake shop which sits off the lobby. Although we did not stay long enough to enjoy the beautiful pool and activities, we took a walk around the beautiful grounds. We'll be back for sure!

  by DaniTravels, 7/1/12
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  Hotel in Decline

  We've stayed at The Homestead several times over the past five years and it is a hotel in clear decline. The service was terrible. We did not receive the room we reserved and after we were promised that it would be corrected, the front desk indicated that it wasn't even aware of the problem the next day. The room needed maintenance and the cleanliness was not consistent with a $550 per night room. The food was mediocre, at best, although the room service was prompt. The spa was, as always, first rate, but the rest of the hotel is showing its age.
  We've noticed that, since the hotel began pushing an affiliated residential development, it has taken on a "club house" approach, with little attention to hotel guests.
  There are many other superior alternatives in the region, including the Greenbrier Hotel in Lewisburg, West Virginia; Nemacolin Woodlands Resort in Farmington, Pennsylvania; and Keswick Hall in Charlottesville, Virginia, any of which will provide a better experience for comparable rates.
  We had planned to stay two extra days and had dinner reservations to celebrate our wedding anniversary, but we were so displeased with the hotel that we checked out two days early. I noticed a number of other guests who were likewise complaining about the decline in this hotel, as well as its tendency to place unauthorized charges on one's bill. Indeed, although breakfast was part of our package, the hotel tried to charge us for breakfast on our last day and then deducted it from our bill marking it "guest not happy" as if it was our fault. Of course, any guest would be unhappy to get stuck with a charge for an item that was supposed to be free.
  In any event, if you are thinking about staying at The Homestead, don't.

  by rameyag, 9/4/07

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