Park City and the Southern Wasatch Hotels

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Guidebooks

Stein Eriksen Lodge

Exterior

At a Glance

    Pros

  • it's where the rich and famous stay without fear of being mobbed by fans

    Cons

  • expect to spend a pretty penny here

Fodorite Reviews

Average Rating:  

Stein Eriksen Lodge Review

Like the legendary Norwegian ski hero it's named after, this slope-side lodge is perfectly groomed, timelessly gracious, and uniquely charming. Massive stone fireplaces, vaulted ceilings, and natural woodwork in the main lodge combine with in-room fireplaces, imported fabrics, and heavy wood furniture to create an old-world Norwegian atmosphere. The service and facilities are impeccable, right down to the heated sidewalks and bell staff that lights your in-room fire for you. All rooms have oversize whirlpool baths, and many have deck hot tubs and in-room steam showers. A full-service, 20,000 square-foot Norwegian spa will pamper you after a hard day on the slopes.

    Hotel Details

  • 112 rooms, 68 suites.
  • Credit cards accepted.

Fodorite Reviews

Average Rating:  
  • Room  
    Décor  
    Service  
    Value  

    Stein Eriksen Lodge Review

    I had been staying at the Stein Eriksen Lodge for over 5 years during the New Year's Even season. Every year I book the hotel in January and pay in full in July to secure my spot. I also follow up with the hotel every month to ensure I get a specific room. Even after all this effort and guarantees I received, I was informed upon arrival my room was given away. Another guest was not satisfied with his/her room and the manager on duty gave that guest our room. We were first told that the guest had a guarantee on a room type that was not available so the Lodge gave the guest our room. Upon talking to several managers including the General Manager, we were told that the Lodge does not guarantee any room type, which just contradicted everything we had been told before. They will not guarantee any type of room no matter how much you book or pay in advance. We were told several different stories on what happened before our arrival but not once did anyone in management admit guilt. Instead, they all blamed it on the reservationist saying she had no right to guarantee anything, which I thought was comical since the person who took our room was "guaranteed" a specific type of room.

    In conclusion, I would be very cautious about staying here and I have decided after shelling out a lot of money every year and being courteous to the Lodge's staff, I was not respected and will not be returning next year.

    by SteinEriksen415, 12/27/09

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