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Charleston Hotels

HarbourView Inn

Pros

  • Continental breakfast can be delivered to the room or the rooftop
  • Service is notable

Cons

  • Rooms are off long, modern halls
  • Rooms are not particularly spacious

Updated 12/03/2012

Fodor's Review

This is the only hotel on the harbor, and if you ask for a room facing the harbor, you can gaze out onto the kid-friendly fountain and 8 acres of Waterfront Park. Calming earth tones and rattan furniture soothe; four-poster beds and sea-grass rugs complete the Lowcountry look. Some of the rooms are in a former 19th-century shipping warehouse with exposed brick walls, plantation shutters, and whirlpool tubs. Afternoon wine and cheese and evening milk and cookies are included.

Hotel Information

Address:

2 Vendue Range, Charleston, South Carolina, 29401, USA

Map It

Phone:

843-853–8439; 888-853–8439

Hotel Details:

  • Credit cards accepted
  • 52 rooms
  • Breakfast

Updated 12/03/2012

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Fodorite Reviews

Average Rating

By Cody789

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  • Food

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Mar 5, 2007

Never again...

This is a pretty hotel in a great location but with serious shortcomings. The room, though spacious and nicely decorated, could have been much cleaner (hair stuck to the hair dryer in the bathroom, jelly on the ottoman and on the carpet). The room was not made up until very late in the day--as late as 4:00 p.m.--on our first two days. Our second night, we returned from dinner to find our bathroom and part of the bedroom floor sopping wet due to

a leak from the ceiling above. My husband's shaving kit was completely ruined by the dirty water (sewage?!?) that leaked from above. When we asked to be moved to a different room, we were told they had no comparable room available, and that they could only put us in a non-waterview room. When we told them that was unacceptable, and asked them to find us a comparable room in another hotel in town, they somehow managed to "find" a waterview room. In the process, the night manager made it very clear that we were not entitled to the same consideration as guests who made their reservations "directly with the hotel"--apparently, making a reservation on their web site doesn't count. The night manager said he had noted the problems in the journal and was sure the General manager would "take care of us." We completed our stay (an additional two nights) and never heard a single word. We didn't expect anything other than an apology for the inconvenience and perhaps an offer to reimburse my husband for the loss of his shaving kit and toiletries. To be fair, the bellmen were terrific--pleasant and helpful--as were the room service staff. Housekeeping, the front desk staff, and the management leave a lot to be desired.

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Nov 5, 2005

Bait and Switch

I went to the Harborview's website, wanting to book a penthouse room. Only a standard room was available, so I called the hotel directly. The indicated that no penthouse rooms were available, but that they could book me a standard room at $209 a night. I noted that I could book one on the net for $169 and was told that that rate was probably wrong, that they had nothing to do with the internet, etc. Huh, it was from your website? I went back to the

net and tried to book it, but couldn't get past the "reserve it" screen. After my fourth, failed attempt, I called the hotel back and was told that I couldn't book it because either the rate was wrong or all of the rooms available at that rate were sold. When I asked why it still showed availability at the $169 rate, the reservationist said it would probably update that evening. Again, huh? I emailed the hotel with my complaint and received a call from an assistant manager the next day. While I was talking to her, I visited their website and informed her that the $169 rate was still "available". I encouraged her to pull the screen up on her computer, but she said it wouldn't pull up because her computer was running slow. She believed me, though, which made me feel better...not! Oh, she was also sorry about my experience and hoped that one day I'd stay at the Harborview. With all the nice hotels in Charleston, I somehow doubt it! If during any of our three conversations, they had offered me the $169 rate, I would have been satisfied...and you wouldn't be reading this now.

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Mar 3, 2005

Great Hotel

We really enjoyed our stay at the Harbourview. The location is great - views of the water and within walking distance of everything. Although it's a modern hotel, it is not very big, which makes it feel cozy. The staff is very friendly and they have lovely touches such as wine and cheese in the atrium every afternoon as well as homemade cookies with milk each evening. We would definitely go back.

By Sacha

  • Service

  • Food

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Mar 7, 2004

Nothing Special in Charleston

This should be every travelers standard hotel room. The room was nice, clean and had a good view. The problem was that was it. We checked in and actually took our own luggage up. There was one bellman and he was tied up. The lobby is very nice and appealing, so we thought we were in for a treat. I had expected much more for the $250 per night and that was with a AAA discount. We missed the cookies and milk and asked (and heard others asking)

for left over cookies and were quickly told, "it's over at 10." How can you enjoy Charleston and be back by 9:00 to get cookies! Oh well, there will be other cookies :) The room is simple and was nicely decorated. I mean it is not the Ritz, but was fine. The part I was disappointed with was the bath tub. It was cheap plastic and you had to step up a mile to get in it. I will probably not return. I will be trying the Charleston Place next time. I tried the Frances Marion last time and definitely will not return there.

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By Carole

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Jun 7, 2002

First Impressions Last

I stayed here in April of 02 and after the long drive from Atlanta, we were greeted by the nicest and most informative bell hop. His greeting was pleasant and enthusiastic and he knew all the good restaurants in the city. I liked the newness of the hotel (a nice contrast to stuffy victorians) and on the morning after our first night's stay, I was so happy to see fresh brewed iced tea (with fresh lemon, of course) placed in the lobby for guests to

enjoy. It was a hot morning and I needed the lift. A very nice touch! Also, the view from the main parlor is very relaxing. Love the way this hotel is decorated.

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