Courtyard by Marriot-Pittsburgh Downtown Review

Reviewed by jurisdoctor from Maryland on 6/3/08
I stayed here two nights while in Pittsburgh for a weekend wedding. The hotel has its quirks. . . Only valet parking and it's a cramped situation. There is one parking spot for arriving guests. Wait your turn, pull up at the curb and unload on the sidewalk. The front entrance door is not revolving or automatic -- it can be difficult if the friendly but small staff is otherwise engaged and there is no one to help you with the front door and your luggage. A few rooms on each floor (in the back) are down a flight of steps; an unexpected inconvenience if you have physical limitations, or much luggage. Our first room was not very nice. It was down the stairs. The view was the storage area of the convention center. A garbage truck came to empty the dumpsters at about 11:30 pm and we heard it loud and clear. Greasy food odors from the restaurant seeped into the room in the evening and again in the morning. Fortunately, we were graciously accommodated when we asked for another room for the second night. It was brighter, quieter and it didn't smell. The hotel staff was uniformly friendly and courteous which made the whole experience much more positive than it might otherwise have been. The location is convenient if you need to be downtown. The property is in good condition. I thought we received a fair rate but learned later that the lavish and beautiful William Penn hotel, about 4 blocks away, gave our friends rooms at the same price we paid for the Courtyard. The William Penn rate was special for the wedding guests -- but still, it made our room rate at the Courtyard seem somewhat overpriced. Overall, if you get the right room, you could do worse than the downtown Couryard by Marriott.

Member Rating: 2.4
Ratings details: Room: 2.0 Atmosphere: 3.0 Service: 3.0 Value: 2.0