The two-story, airy space with exposed beams, a streamlined stainless steel bar, and 10-foot-high windows belies the hearty comfort food served. In a refurbished building in the Market Exchange District, Indian Oven specializes in northern Indian, Pakistani, and Bengali food. The open kitchen sends out korma dishes with chunks of vegetables or meats cooked in a creamy sauce with nuts, tandoori dishes roasted in a clay oven, and goat rezala (sautéed in butter, garlic,
ginger, & spices, and served with a curry sauce). Cool things down at the end of a meal with a creamy fruit custard, a family recipe.
Apr 26, 2008
*WORST CUSTOMER SERVICE* My friend is becoming a future bride and 12 of us (bridesmaids, siblings, friends) decided to go to Indian Oven tonight. We ordered the food, had our water's filled, everything was fine. I admit the atmosphere was pleasant. The food was tolerable, although some of the people did not finish their meal because they did not consider the food tasted authentic. We recieved our bill and a man at the register did not separate our
checks. Everyone had to get up and go up to the register to pay for their meals separately. The man at the register was very rude, very disrespectful, and did NOT care about the customer. I quote "We do not have to say sorry to the customer" or "hm, well we usually have quality customers!" Unbelievable. The bride looked at the man at the register completely speechless. Thank-you Indian Oven for giving us a wonderful experience of disrespect and horrendous customer service. The prices are expensive. Do not go to Indian Oven. If your friend is planning on having dinner at Indian Oven, advice him/her not to go. Not worth the trouble and not worth arguing with the manager because they will not apologize and nor will they (manager, waiters/waitresses) respect you. Ever heard of customer’s come first? Give customer’s respect no matter what? I guess not.