The modern hotel is next to the Erie Canal, 6 mi southeast of downtown Rochester. Rooms have doorbells and traditional furnishings; all rooms received new carpeting and huge flat-screen TVs in 2009. Beds have luxurious sheets, specially washed to preserve softness, and down pillows and comforters. The spa offers massages, facials, body wraps, manicures, and pedicures. The Erie Grill, an intimate candelit restaurant, overlooks the canal, serves a seasonal American menu
that emphasizes game meats in cooler weather.