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Hilton Times Square

At a Glance

    Pros

  • immediate access to entertainment
  • convenient to public transportation
  • big rooms

    Cons

  • impersonal feel
  • nickel-and-dime charges and overpriced food and drink, including a $26 buffet breakfast

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Hilton Times Square Review

A glass-and-steel skyscraper atop a 335,000-square-foot retail complex that includes a movie theater and Madame Tussaud's Wax Museum, the Hilton reflects Times Square perfectly. That extends to the interior, which is as homogenous as the Times Square of today. The rooms are above average compared with other sleeps around Midtown at this price, with 37-inch flat-screen TVs, iPod hookups, and LaSource bath amenities. Rooms start on the 23rd floor to keep things quiet; the restaurant, confusingly called Above, is two floors below. Internet access does not, unfortunately, come cheap.

    Contact Information

  • Address: 234 W. 42nd St., between 7th and 8th Aves., Midtown West, New York, NY, 10036 | Map It
  • Phone: 212/840-8222; 800/445-8667
  • Website: www.hilton.com
  • Subway: 1, 2, 3, 7, N, Q, R, S to 42nd St./Times Sq.
  • Location: Midtown West

    Hotel Amenities

  • 444 rooms, 15 suites.
  • Restaurant, bar, gym, parking, some pets allowed.
  • Rooms have: a/c, safe, Internet, Wi-Fi.
  • Credit cards accepted.

Member Reviews

  • sportsfan1685, from Texas
    6/9/09

    Love this hotel and the room views are really nice. Stayed at this location 3 times and had great experiences all three times. Close to Times Square and all the sights. Could lay in bed and see the Empire State Bldg. Nice and clean.

    Ratings details: Room: 5 | Atmosphere: 5 | Service: 5 | Value: 5
  • edel3154, from RI
    12/12/07

    Never have I seen such poor customer service.
    I have stayed at Hilton many times for business and never had to ask for a change of service.
    I will never recommend this chain to anyone again.
    Even being a gold member they would not change the date of reservation. As a scientist, trainings are mostly subject to change due to personnel's schedule at a major hospital such as Mt Sinai.
    You would think a hotel of this prestige and name would be top for customer service.
    They have lost one member and anyone else who heeds my advice.

    Ratings details: Room: 1 | Atmosphere: 1 | Service: 1 | Value: 1
  • 1traveler1, from Washington DC
    10/9/07

    The lobby is great. Has a great view of Times Sq and the river. Nice place for a glass of wine in the evening and good breakfast. Room was great. On the 30th floor we couldn't hear the sound of construction next door.

    Ratings details: Room: 5 | Atmosphere: 5 | Service: 4 | Value: 4
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