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Hilton Times Square

At a Glance

    Pros

  • great location for Times Square entertainment
  • convenient to public transportation
  • big rooms

    Cons

  • impersonal feel
  • nickel-and-dime charges and overpriced food and drink, including a $26 buffet breakfast
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Hilton Times Square Review

A glass-and-steel skyscraper atop a 335,000-square-foot retail complex that includes a movie theater and Madame Tussaud's Wax Museum, the Hilton Times Square soars 44 stories above Manhattan and overlooks New York City's famous skyline and the Hudson River. The whole hotel, including the lobby, is a bit homogenous, sort of like Times Square. Guest rooms, which start on the 23rd floor to keep things quiet, are better than most nearby options at this price, with an average size of 330 square feet, 37-inch flat-screen TVs, and iPod hookups. The hotel restaurant, confusingly called Above, is two floors below. Internet access does not, unfortunately, come cheap.

    Contact Information

  • Address: 234 W. 42nd St., between 7th and 8th Aves., Midtown West, New York, NY, 10036 | Map It
  • Phone: 212/840-8222; 800/445-8667
  • Website: www.hilton.com
  • Subway: 1, 2, 3, 7, N, Q, R, S to 42nd St./Times Sq.
  • Location: Midtown West

    Hotel Details

  • 460 rooms, 2 suites.
  • Rate includes no meals.
  • Credit cards accepted.
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Fodorite Reviews

Average Rating:  
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    Repeat visitors

    Love this hotel and the room views are really nice. Stayed at this location 3 times and had great experiences all three times. Close to Times Square and all the sights. Could lay in bed and see the Empire State Bldg. Nice and clean.

    by sportsfan1685, 6/9/09
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    Worst Customer Service

    Never have I seen such poor customer service.
    I have stayed at Hilton many times for business and never had to ask for a change of service.
    I will never recommend this chain to anyone again.
    Even being a gold member they would not change the date of reservation. As a scientist, trainings are mostly subject to change due to personnel's schedule at a major hospital such as Mt Sinai.
    You would think a hotel of this prestige and name would be top for customer service.
    They have lost one member and anyone else who heeds my advice.

    by edel3154, 12/12/07
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    Great Location

    The lobby is great. Has a great view of Times Sq and the river. Nice place for a glass of wine in the evening and good breakfast. Room was great. On the 30th floor we couldn't hear the sound of construction next door.

    by 1traveler1, 10/9/07

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