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The Excelsior Hotel
At a Glance
- excellent neighborhoody Upper West Side location near Central Park
- near foodie mecca Zabar's and popular burger joint Shake Shack
- tranquil environment
- spotty front-desk staff
- rooms are inconsistent
- Wi-Fi is not free
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The Excelsior Hotel Review
Directly across the street from the American Museum of Natural History, this well-kept, old-school spot is comfortable but has occasionally inconsistent staff. Recently renovated rooms have warm lighting, comfortable beds, and work desks with ergonomic chairs. The hotel restaurant, Calle Ocho, is a Latin fusion spot that cooks up three meals a day and offers a cocktail list full of refreshing choices; the breakfast is especially good but pricey for the neighborhood. The library lounge, with leather sofas, a cozy fireplace, and tables with built-in game boards, is an unexpected plus. On the negative side is a staff that sometimes seems too busy to focus on customer service.
- Address: 45 W. 81st St., between Central Park W and Columbus Ave., Upper West Side, New York, NY, 10024 | Map It
- Phone: 212/362 Ext. 9200
- Website: www.excelsiorhotelny.com
- Subway: B, C to 81st St.
- Location: Upper West Side
- 118 rooms, 80 suites.
- Rate includes no meals.
- Credit cards accepted.
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