New York City Hotels

The Carlton Hotel

Exterior

At a Glance

    Pros

  • spectacular lobby
  • stylish rooms
  • nice amenities

    Cons

  • expensive bar
  • small rooms
  • lackluster restaurant

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The Carlton Hotel Review

A few years ago a five-year, $60 million renovation turned a nearly invisible old dowager into a modern scene-stealer. The Carlton's makeover includes many a happy detail, from the two-story lobby designed by David Rockwell to still-intact, original 1904 Beaux-Arts details such as the stained-glass dome (created by workers from the Tiffany glass factory). Rooms are small for the money—they start at 200 square feet—but make up for it with amenities and flair, including mahogany accents, free Wi-Fi, and docks for iPods plus USB and Ethernet ports. One snafu—the bathrooms, outfitted with swanky Molton Brown products, are underlighted at best. Millesime, a new high-profile restaurant helmed by famed French chef Laurent Manrique, opened in late 2010.

    Contact Information

  • Address: 88 Madison Ave., between 28th and 29th Sts., Flatiron District, New York, NY, 10016 | Map It
  • Phone: 212/532-4100; 800/601-8500
  • Website: www.carltonhotelny.com
  • Subway: 6 to 28th St.
  • Location: Flatiron District

    Hotel Amenities

  • 294 rooms, 22 suites.
  • 2 restaurants, bar, business center, parking, some pets allowed.
  • Rooms have: a/c, safe, Wi-Fi.
  • Credit cards accepted.

Member Reviews

  • Talmidah, from Canyon Lake, California
    10/12/08

    The Carlton has a great location in midtown Manhattan with a very impressive lobby. We stayed in room 707, which had a nice view of the street and cross street. The room was average in size and comfort. Our sleep was disturbed several times a night from the street traffic (and occasional person yelling) below, but it is NYC after all. I did like the long padded benches at the foot of each bed; it was a great place to sit and take my shoes off at the end of a long day. I also liked the marble bathroom, which was very spacious. The shower was a little crazy as there was no lip to keep the water from going all over the floor and under the toilet area. The front desk staff were helpful and accommodating. Our flight got us in NYC in the early a.m. and the front desk set us up in another room to relax in until the 3pm check in time. We requested an extra roll-away bed after check-in and it was promptly delivered to our room with linens and extra towels. The maid service was spotty when it came to the details. Our room was always made up each day, but little things like replacing the robes and soaps seem to be forgotten and had to be requested. All in all, the Carlton is a very nice place to stay midtown. I would stay there again!

    Ratings details: Room: 4 | Atmosphere: 4 | Service: 4 | Value: 4
  • bonlou30, from Toronto, Ontario
    8/21/07

    I loved The Carlton, its staff, and the restaurant Country. I stayed 1 night July, 2007 and have since recommended it to friends. The staff cannot do enough for you. The rooms are beautiful but with very little closet space and an awful view. Welcome to NY! Didn't matter to me, loved the hotel! Not my favourite location (28th and Madison) but, again, I loved the hotel so I didn't care about that either.

    Ratings details: Room: 4 | Atmosphere: 5 | Service: 5 | Value: 5
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