Carlton on Madison Avenue Review

Reviewed by Talmidah from Canyon Lake, California on 10/12/08
The Carlton has a great location in midtown Manhattan with a very impressive lobby. We stayed in room 707, which had a nice view of the street and cross street. The room was average in size and comfort. Our sleep was disturbed several times a night from the street traffic (and occasional person yelling) below, but it is NYC after all. I did like the long padded benches at the foot of each bed; it was a great place to sit and take my shoes off at the end of a long day. I also liked the marble bathroom, which was very spacious. The shower was a little crazy as there was no lip to keep the water from going all over the floor and under the toilet area. The front desk staff were helpful and accommodating. Our flight got us in NYC in the early a.m. and the front desk set us up in another room to relax in until the 3pm check in time. We requested an extra roll-away bed after check-in and it was promptly delivered to our room with linens and extra towels. The maid service was spotty when it came to the details. Our room was always made up each day, but little things like replacing the robes and soaps seem to be forgotten and had to be requested. All in all, the Carlton is a very nice place to stay midtown. I would stay there again!

Member Rating: 4.0
Ratings details: Room: 4.0 Atmosphere: 4.0 Service: 4.0 Value: 4.0

Reviewed by bonlou30 from Toronto, Ontario on 8/21/07
I loved The Carlton, its staff, and the restaurant Country. I stayed 1 night July, 2007 and have since recommended it to friends. The staff cannot do enough for you. The rooms are beautiful but with very little closet space and an awful view. Welcome to NY! Didn't matter to me, loved the hotel! Not my favourite location (28th and Madison) but, again, I loved the hotel so I didn't care about that either.

Member Rating: 4.6
Ratings details: Room: 4.0 Atmosphere: 5.0 Service: 5.0 Value: 5.0