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Westin New York at Times Square Review
Read our New York City hotel reviews. Or post your own.
Westin New York at Times Square
$, Midtown West
User Rating: **** 3.9
Fodor's Review:
The Westin changed the skyline of Midtown with this soaring skyscraper that subtly mimics the flow of the city -- look for subway patterns in the carpets and the city reflected on the building's exterior. A thoughtful staff helps make the cavernous lobby and throngs of guests tolerable. Exceptionally large rooms are blissfully quiet and built to give you optimal views -- especially the light-filled corner rooms. The much-noted Heavenly Bed and double showerheads are indeed praiseworthy, but for even more comfort, spa-floor rooms come with massage chairs, aromatherapy candles, and other pampering pleasures.
Member Reviews & Ratings:
Best Hotel in Times Square
Posted by gastronome from Florida on 6/12/08
I was there for business and my family joined my for the weekend. Big room (for NYC), great staff and a pefect location.RATING: 4.6
Could Be Better
Posted by dj55 from Boston on 4/22/07
Location: The hotel's location is very close to Times Square, if that important for you. On the downside, it is right around the corner from the port authority police, so the sound of sirens is pretty common. Unfortunately, my hotel room window didn't have a great seal, so the noise wasn't completely excluded. When I brought this to the attention of the staff, I was told that the hotel was completely booked and there wasn't a free room to which to transfer. Overall, the room was spacious and reasonably appointed. However, it just seemed that the designer had cut corners. For instance, rather than opaque curtains in the windows, there was a blind that one pulls down from the top of the window. Unfortunately, there were gaps in the blind's coverage of the window (along the superior and both lateral aspects), which let a significant amount of light in at sunrise (I even had a West-facing room - can't imagine what it was like on the East side of the hotel). As for the bathroom, the thin, stainless steel countertop and sink was reminiscent of an airplane lavatory. Service was not quite as good as you might expect from a $300/night hotel. After the first night, when the maid service came to clean the room, they took the dirty towels but failed to replace them with clean ones. I had stayed in the Millenium on 44th street just 1 month earlier on business - though the Millenium room was a bit smaller, I didn't have any problems there, and rack rates were notably cheaper there. I'll stay there next time I need to be in Midtown.RATING: 2.8
Westin is wonderful!
Posted by Mary from Texas on 9/7/06
Large room with wonderful beds. Shower is state of the art. Service is great. Plenty of staff to help and they are willing to do do what they need to.RATING: 4.4
Space, Comfort, and Reliability Beat Charm--But Who Goes to Times Square for Charm?
Posted by John from Houston on 1/12/06
I stay at this hotel for business several times a year and find it reliably comfortable, with spacious rooms that are always clean with fine amenities. Style is minimalist and functional. It is a big hotel, at times with lines at reception and elevators stopping at every floor, but it beats A LOT of midtown hotels in terms of comfort and quiet after a long day of work. But like most NY hotels, fire codes force heavy doors that slam shut--annoying in the middle of the night. Staff is responsive, and the phones get answered, unlike at at lot of NY hotels.RATING: 3.8
INFO
- Address: 270 W. 43rd St., at 8th Ave., Midtown West, New York, NY, 10036
- Phone: 212/201-2700; 866/837-4183
- Fax: 212/201-2701
- Web site
- Hotel Details: 737 rooms, 126 suites
- In-room: safe, refrigerator, Internet, Wi-Fi.
- In-hotel: restaurant, room service, bars, gym, spa, laundry service, parking (paid), some pets allowed, no-smoking rooms.
- Credit Cards: AE, D, DC, MC, V
- Subway: A, C, E to 42nd St./Times Sq.
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