New York City Hotels

Westin New York at Times Square

At a Glance

    Pros

  • busy Times Square location
  • big rooms
  • great gym

    Cons

  • busy Times Square location
  • small bathroom sinks
  • some rooms need to be refreshed

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Westin New York at Times Square Review

A $24 million renovation is complete at this giant Midtown hotel. All rooms come with the Heavenly Bed, flat-screen televisions, and Wi-Fi. For even more comfort, spa-floor rooms come with massage chairs, aromatherapy candles, and other pampering pleasures. Though it costs $10 for entry, the gym is impressive, and it even includes Wii Fit and running tours throughout the city. The huge lobby gets crowded during busy check-in and checkout times; Shula's Steakhouse is a pricey dining option.

    Contact Information

  • Address: 270 W. 43rd St., at 8th Ave., Midtown West, New York, NY, 10036 | Map It
  • Phone: 212/201-2700; 866/837-4183
  • Website: www.westinny.com
  • Subway: A, C, E to 42nd St./Times Sq.
  • Location: Midtown West

    Hotel Amenities

  • 863 rooms, 126 suites.
  • Restaurant, bars, gym, spa, business center, parking, some pets allowed.
  • Rooms have: a/c, safe, Internet, Wi-Fi.
  • Credit cards accepted.

Member Reviews

  • gastronome, from Florida
    6/12/08

    I was there for business and my family joined my for the weekend. Big room (for NYC), great staff and a pefect location.

    Ratings details: Room: 5 | Atmosphere: 4 | Service: 5 | Value: 4
  • dj55, from Boston
    4/22/07

    Location: The hotel's location is very close to Times Square, if that important for you. On the downside, it is right around the corner from the port authority police, so the sound of sirens is pretty common. Unfortunately, my hotel room window didn't have a great seal, so the noise wasn't completely excluded. When I brought this to the attention of the staff, I was told that the hotel was completely booked and there wasn't a free room to which to transfer.
    Overall, the room was spacious and reasonably appointed. However, it just seemed that the designer had cut corners. For instance, rather than opaque curtains in the windows, there was a blind that one pulls down from the top of the window. Unfortunately, there were gaps in the blind's coverage of the window (along the superior and both lateral aspects), which let a significant amount of light in at sunrise (I even had a West-facing room - can't imagine what it was like on the East side of the hotel). As for the bathroom, the thin, stainless steel countertop and sink was reminiscent of an airplane lavatory.
    Service was not quite as good as you might expect from a $300/night hotel. After the first night, when the maid service came to clean the room, they took the dirty towels but failed to replace them with clean ones.
    I had stayed in the Millenium on 44th street just 1 month earlier on business - though the Millenium room was a bit smaller, I didn't have any problems there, and rack rates were notably cheaper there. I'll stay there next time I need to be in Midtown.

    Ratings details: Room: 3 | Atmosphere: 3 | Service: 3 | Value: 2
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