Long popular for its fabulous location on a bluff overlooking 1,000 feet of private ocean beach, Gurney's has become even more famous in recent years for its European-style spa and its indoor heated seawater pool. Unfortunatley, the decor had become dated and the hotel had fallen out of touch with the times. Now under new management, a major remodel has brought the resort property in step with the times with various on-site dining options. Large, luxurious rooms and suites all have ocean views.
Mar 12, 2010
where do I begin! European spa?! In my opinion, this place is a dive. what a disappointment and an embarassment. Grey and depressing looking. old. old as in 'carpets/flooring are old and almost dirty and smelly. Small and cramped feeling in the entrance and hallways. Valet service, unfriendly, little eye contact, poor communicators and they avoid being helpful. No smiles. The service at dinner---not great. We waited forever to get our meal. Strange
remarks from the waiter like "if you decide that you dont like the meal, dont think of returning it to the kitchen." ????!! None of the surrounding customers looked happy. I didnt like the food. I left with a horrible stomach cramp. Very average. Even the bartender was grim. Room was just okay. View was sopposed to be "ocean view/oceanfront" but with a parking lot and a view of the ugly roof tops of the lower hotel rooms and spa roofs. Parking a nightmare too. and cramped. Spa was not great compared to other places I've been to. MY LA Fitness locker room blows away the spa locker room here. Here it was very cramped, small, and the selection of treatments were not outrageous and not THAT Europeanly great. I've been to a real European Spa in Monaco. No comparison. The spa in the MonteCarlo was absolutely gorgeous compared to this Gurneys. I would guess the place needs major renovations on the cosmetics, design, and employees. I guess, if its a large family business and its making $ despite this, they simply lost their pride and dont care about the people who spend their money and priceless time going there. Maybe they have long time clients (that dont get around) that actually think its great. It amazes me that this place stays in business.
Aug 14, 2009
We used to love Gurneys, but it is no longer a place to come to find peace and calm. The ambiance is YMCA. Eyesores ruin the beachfront - tacky plastic chairs for weddings are stored stacked up right on the beach. In the fall and winter, fishermen are allowed to drive their SUVs up and down the beach. It looks like a construction sight. I've almost been hit twice. Loud amplified music blasts outdoors from exercise classes. In the mornings,
the townspeople have their water exercises in the pool. They exercise to ghetto blasters. They are rude to hotel guests trying to swim around them. In the afternoon, families bring their small children to swim. There is rarely a quiet, uncrowded time to swim or use the spa. Montauk really does need an adult resort for calming down from job stress. Gurneys loyalty is to the town folk of Montauk, Guests hoping for a true spa experience, go elsewhere.