Listed on the National Register of Historic Places, this three-story building, parts of which were constructed in 1923, has walkways lined with turn-of-the-20th-century lampposts and is one block south of the Plaza. The simple, elegant rooms with high ceilings, casement windows, brass-and-iron beds, marble and cherry antiques, and original artworks suggest a refined establishment, but the service can be spotty and many of the rooms (and especially bathrooms) are quite tiny. Afternoon tea, with scones and finger sandwiches, is served daily (not complimentary) in the huge lobby, which rises 50 feet from a floor of blood-red tiles. The hotel bar is among the few places in town where you can grab a bite to eat until midnight.
Reviewed by donrchap from Maine on 10/1/07
A lovely century old hotel just off the Santa Fe plaza. A grand lobby though not well appointed. You notice upon check in a press release that informs you that in 2000 this hotel was chosen by Hemispheres magazine as one of the 50 best hotels in the WORLD!. Well, our room the first night (for two) was approximatly 100 square feet but so crowded with dusty plastic flowers and useless little tables that we had to store all of our baggage in the tiny bathroom so we could move around. Oh yes, giant faux granite sinks in the bedroom. Hot water the first morning - none. Was told at the front desk that if you want to shower between 6 - 7 a.m. you have to wait between 20 - 30 minutes for hot water. No room amenities (you get better amenities at a Motel 6)!!!. We changed rooms and did have a much nicer room, with a bit more room to relax. Still, there are no chairs, old 19 inch tvs and no closet space (so small I couldn't put one suitcase in the closet - no iron, etc.) This for $200 plus tax a night? I don't think so. You do get a free NY Times in the morning, but if you don't pick it up by 7:30 they collect them and put them down at the front desk. The hotel does serve a charming afternoon tea.
Reviewed by DaisyMay from New York City on 8/11/07
My husband and spend our first night there and we woke up itching. We had bed bug bites. We where itching so bad we came home early and went to the dotor. We had scabies. This meant that our luggage had to all be thrown away and everthing in our suitcases had to be cleaned in a special way. We told the managment of the hotel and they where abusive and hard to deal with when we where the unsuspecting victims. Most hotels would of apoligized profusely and done something to make it write. Not this hotel. I do not reccomend staying there because the have a scabies infestation problem that the manager is not willing to deal with. Horrible and scary experience to wake up itching with bites all over your body when you are staying at a hotel with a high price tag, you just don't except it nor do you expect the staff's treatment. The customer is always right and we where suffering with about a hundred bites on each of us.
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