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La Posada de Santa Fe Resort and Spa

Worn out dirty carpet in the entrance to our room

At a Glance

    Pros

  • numerous amenities, including a top-notch spa and restaurant
  • two blocks from Plaza and similarly close to Canyon Road

    Cons

  • resort can sometimes feel crowded
  • daily resort fee

Fodorite Reviews

Average Rating:  

La Posada de Santa Fe Resort and Spa Review

Rooms on the beautiful, quiet grounds of this hotel vary, but extensive renovations have enhanced all rooms to a level of luxury befitting the somewhat steep rates. Many have fireplaces, all have flat-screen TVs, CD players, leather couches, marble bathrooms, and Navajo-inspired rugs. The main building contains a handful of luxurious, high-ceiling Victorian rooms. The property boasts excellent bar, spa, and common areas, including the fantastic contemporary restaurant Fuego, the casual Viga restaurant (which has indoor and outdoor seating), and the Staab House Lounge. Guests are offered numerous complimentary events throughout the week, like Margarita Monday, wine-and-cheese pairings on Wednesday, and chef's receptions on Friday.

    Hotel Details

  • 118 rooms, 39 suites
  • Rate includes no meals.
  • Credit cards accepted.
Updated: 12-04-2013

Fodorite Reviews

Average Rating:  
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    La Posada de Santa Fe Resort and Spa Review

    A truly disappointing experience. Everything was "off" just a little--room was not cleaned carefully (dirty towels left in the bathroom, dirty glasses left on deck, turn-down service only once in four days, food sketchy, front desk simply not around. We were told that Bill Murray once stayed in our suite for two nights--must have moved ASAP. Room was poorly furnished, bathroom ceiling was barely six feet high, awful paintings that were all marked with prices to sell. Totally disappointing. Don't stay there. Only thing that really worked was valet service. Inn at Anasazi was so much nicer. Spa was a disaster, too. If a named suite is so disappointing, I can't imagine what a standard room would look like.

    by plight0, 8/8/10
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    La Posada de Santa Fe Resort and Spa Review

    Stayed at La Posada this past weekend. Very disappointing. Supposedly had a multimillion dollar renovation just 2 years ago but couldn't tell in our experience. Our room was musty smelling and had peeling paint in the bathroom. The bathroom vent had a thick layer of dirt on it. The carpet also looked dirty.The room was small and dark but not in a cozy way. We checked in well after the designated checkin time but still had to wait about an hour for our room to be ready. The grounds were very pretty but the pool and hot tub only average. The shuttle service was nice. Conceirge service varied widely. One was very informative and helpful. Another seemed somewhat put out by our questions about restaurants and pushed us to a particular one as being "the best". Unfortunately, we went and "average" and "past its prime" were probably better discriptions, much like the hotel. Valet service was slow.

    by mechele11, 9/7/10
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    La Posada de Santa Fe Resort and Spa Review

    This was our second stay at what has become our favorite spot in Santa Fe. It had been almost six years, so as we neared La Posada I’ll confess we wondered a bit whether or not the resort would be as wonderful as we remembered... it was even better, which is saying a great deal! From the prompt and efficient check-in service to the quick arrival of our luggage in our room by a smiling valet who knew the answers to our questions we knew we were in for another 5-star stay. Our room was lovely with a flat screen TV, comfortable leather arm chair, desk for the laptop, mini bar, coffee server, king size bed with four downy pillows. In the bathroom area was a large closet, safe, ironing board and iron. The sink counter was wide with plenty of room for two plus all of our accoutrements. AND, the amenities - Frette towels, plus delicious body lotion, conditioner, shampoo, and mouth wash formulated exclusively for Rock Resorts. (Loved the Lavender & Lemongrass shampoo!) Breakfast on the patio was a delight - everything from Huevos Rancheros to pancakes to granola. We enjoyed dinner in one of the Resort’s restaurants, Fuego, (Braised Beef Short Rib for him and Wild Mushroom Cavatelli for me). Another evening was sparked with live music and after dinner drinks in the bar - a fun place! Dress throughout the Resort is casual, comfortable. There’s a Business Center available with computers and printer, plus a shuttle service providing rides into downtown Santa Fe and pick-up when called. This service is on a first come first served basis, but we never waited longer than 10 minutes either way. A newspaper of your choice is delivered to your room each morning, and other papers are available in the main lounge area. La Posada has an on-site curator and displays over $1 million of original art works throughout the Resort’s public spaces and guest rooms. What an experience to stroll throughout while admiring this magnificent collection of art! Pops of color greet you around corners just as sunlit landscapes draw your eye. Cannot say enough good things about the staff who were always friendly, ready to help if wanted and never intrusive. Actually, we cannot say enough good things about La Posada de Santa Fe! We’re already planning a return visit as we’re eager to enjoy it at each season of the year.

    by GailCooke, 9/5/11
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    La Posada de Santa Fe Resort and Spa Review

    Our recent stay at La Posada was a wonderful experience.Our room was not ready for our early arrival, but we were able to pre-register. The first concierge of the trip was a bit stand offish, but gave us the info we sought...our second concierge was very accommodating and freely made suggestions for us. Our room was a disappointment, although it had the king sized bed we requested with a fire place...it was located on a busy walk way...my husband went to inquire about a move and was told the hotel was sold out...after speaking to the manager, Marsha, we were moved to the Rockefeller Suite, and what a wonderful, memorable, experience this anniversary was! The suite had a pool table, 3 fire places, double sink, and of course the luxurious Frette linens. The resort charges a daily fee but it includes the fitness center(which needs to have better, working equipment) and best of all the shuttle service...the shuttle will take you anywhere within a 2 mile radius. The valets, the shuttle drivers, the room service personnel, the bartenders, all so service oriented created a wonderful experience for our stay! Oh, and let's not forget the history and the folk lore, the story of Julia Staab who is said to visit the place from her heavenly state!We will return although I doubt the luck of suite will be in our future.

    by BAEDWARDS, 10/10/11
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    Abysmal

    We stayed here in August and it was lovely; our stay there last week was remarkably horrible. Worth noting: I emailed the both the General Manager and Rooms Manager a full week ago, and have received zero response or acknowledgement of my concerns. I also filled out their online follow-up survey and requested a manager's contact information - nothing at all in response. Our room was incredibly noisy - despite having specifically requested a quiet room away from traffic when making the reservation. Among a long list of problems with the room: the bathroom door handle would come off in your hand, the shower door handle was broken, the TV remote didn't work. Despite our requests, we never could get any coffee for our coffee maker or the complementary water that a laminated placard recommended we drink to stay hydrated. On day two all of our washcloths and bathmats disappeared. On our last night, we had no towels. The room had no dresser or furniture to put any clothes away, so we lived out of suitcases. There were also chili peppers all over the floor... Since there is no sort of “Do not disturb” hang-tag, housekeeping would knock every morning, and if we were not prepared to leave the room by 9:00 or 9:30 we got discernible attitude for inconveniencing them. We could hear the same happening to the neighbors around us. And then there were just the weird, random things: The valets 'lost' our car keys because one of the staff had taken them home with him. A coffee mug appeared beside our door, and remained for several days. There was a broken broom on the ground outside our door for our entire stay. A mattress was left on the path outside our building for 3 days – even through rain/hail/sleet (A car in the valet lot was left with all of its windows down on that same rainy day). Someone brought us ice, but somewhat oddly, just once over 5 days. On the last day, my continental breakfast arrived without pastries...so breakfast amounted to a $21 serving of yogurt. Even after checking out, the problems continued. I got off the plane to find a voice-mail message from the hotel saying that they did not have my credit card on file. No phone number was provided for a return call. There was however a large charge to my credit card, so I don't know if the call was a mistake or some sort of phishing. The valet and bar staff were very pleasant and affable. Unfortunately, the rest of the staff was not as pleasant or even hospitable. Knowing what I know now, we should have left after the first night or two and fled to another hotel. At least part of my vacation would have been salvaged.

    by pch00, 5/19/14

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