Venetian Hotel & Casino Review

Reviewed by lindanhean from Long Beach, ca on 6/17/09
Luggage was not delivered when promised. Had to call the desk to get luggage in 1 1/2 hours. Dirty sheets and pillow on sleeper bed. Remote broken. And now after all this they are trying to charge me $42.00 for refreshments which were never taken. They want to refund me $20.00
for their mistake. Will not accept this foul deal.

Member Rating: 1.8
Ratings details: Room: 1.0 Atmosphere: 3.0 Service: 1.0 Value: 3.0

Reviewed by gesellpartyof5 from Ellicott City, MD on 12/16/08
My husband and I have stayed at the Venetian two years in a row. We LOVE it! It is absolutely gorgeous and there is this remarkable smell that just warms you through out the entire hotel. The rooms make you feel as if you are a VIP, great beds, sunken living room, gorgeous bathroom and awesome TV's. The casino and restaurant staff are great, but service staff let us down. The hair dryer in room was broken and we called three times in an hour and a half to receive one, only to never have it arrive. We had to leave for a show and as we were leaving they called to make sure it had arrived, which it never did. The hotel is MASSIVE and getting anywhere quickly is impossible, but there is something beautiful to see around every corner so you really don't mind. I can't wait to go back...

Member Rating: 4.2
Ratings details: Room: 5.0 Atmosphere: 5.0 Service: 2.0 Value: 4.0

Reviewed by Jenn from San Francisco on 3/25/08
Wow - we had a great time at the Venetian Hotel. Our family enjoyed the roomy Bella suite with the large beautiful bathroom and the step down livingroom. Plenty of room for the 3 of us to spread out. 2 flat screen TVs - and a beautiful view from the 32nd floor.
The lobby and the canal shops are a wonder - so much fun to walk around and enjoy. We dined in 2 of the many, many restaurants and enjoyed both - Aqua Knox in particular was fabulous. The Bellagio may have a better location - but the Venetian has better public areas to enjoy.

Member Rating: 4.0
Ratings details: Room: 4.0 Atmosphere: 4.0 Service: 4.0 Value: 4.0

Reviewed by dqtpie22 from chicago on 9/23/07
Pictures can't describe how beautiful this hotel is. As soon as you walk in its breathtaking, everyone was incredibly nice. The catedral cealings and painting on some ceilings had me in awe. The gondola ride was cute, but not worth as much as we paid for it. The shops were great but very expensive. If you go here you must try the gourmet taffy apples at the food court. The room was HUGE and worth every penny, the decor, double doors, gold accents, and canopy bed will make you feel like royalty. The only issue was that twice when we were mid-day napping and after they had already cleaned, someone came in to do something, I was slightly annoyed. Other then that I would go back!!!

Member Rating: 4.8
Ratings details: Room: 5.0 Atmosphere: 5.0 Service: 4.0 Value: 5.0

Reviewed by dawnstef from Sherman Oaks, CA on 6/10/07
It is ALMOST like being in Venice. The rooms are massive, luxurious, and very comfortable. My husband and I enjoyed our stay at the Venetian - especially dinner at Bouchon! The casino is too big for our taste, but the rooms made the experience for us! We usually stay only at the Wynn or Bellagio - but Venetian was a wonderful change of pace!

Member Rating: 4.4
Ratings details: Room: 5.0 Atmosphere: 4.0 Service: 4.0 Value: 4.0

Reviewed by ZtoA from Nevada on 2/14/07
Without a doubt the best experience to be had in terms of rooms and service. The entire staff is happy to be working in the hotel and went out of their way to be courteous and efficient. The rooms are beautiful and nicer than the Belliago. The rose petal bath and extra touches made it perfect. Consider the Venezio tower and Bouchon restaurant to make a memorable romantic experience.

Member Rating: 5.0
Ratings details: Room: 5.0 Atmosphere: 5.0 Service: 5.0 Value: 5.0

Reviewed by SFPhil from San Francisco on 2/7/07
I booked a suite in the fancy Venezia wing, only to find that it had a parking lot view and bright lights blaring from the outside. I wanted King bed, but they blocked 2 queens; I wanted non-smoking, but ended up in a smoking room. Managers were of no use. The rooms are nice, but I will not stay where the service is this bad. For $300/night, there are better options.

Member Rating: 3.0
Ratings details: Room: 4.0 Atmosphere: 4.0 Service: 2.0 Value: 1.0

Reviewed by JoniC from San Diego, CA on 12/4/06
The Venetian is a great place to stay, with beautiful rooms and attentive service. We usually stay at Bellagio and felt the rooms at the Venetian were nicer for a better price. Just be sure to request a view when you check in, if that is important to you. It was more important for us to be on a low floor (4th) and as a result of that request, our view was of a brick wall! But we had friends staying on a higher floor and said their view was beautiful. The hotel is massive but most are in Vegas, so pay attention to where you are going or you might get lost. We definitely will be back.

Member Rating: 4.8
Ratings details: Room: 5.0 Atmosphere: 4.0 Service: 5.0 Value: 5.0

Reviewed by Cilla_Tey from Sydney on 11/14/06
A fabulous hotel and you must stay in a Venezia Concierge suite. The service is amazing. Try not to go on a weekend as I did. If I had paid weekday rates I would have given 6 for value!

Member Rating: 4.8
Ratings details: Room: 5.0 Atmosphere: 5.0 Service: 5.0 Value: 4.0