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New York-New York Hotel & Casino Review

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New York-New York Hotel & Casino

Address: 3790 Las Vegas Blvd. S, South Strip, Las Vegas, NV, 89109 | Map It
Phone: 702/740-6969; 888/693-6763
www.nynyhotelcasino.com

Price range: $-$$$$
Location: New York-New York Hotel and Casino

Write a review | Avg. member rating: 3.0/5

Fodor's Review:

Rooms in this sprawling compound are quite a bit larger than the typically tiny hotel rooms in the real Gotham. Beyond all the legroom, they're not particularly fancy, but the hotel has made some improvements in recent years. Bedspreads are busy, however, lighting is too bold, and furniture is somewhat utilitarian (although attractive art deco-inspired armoires are a nice touch). Also, the trek from the front desk to some of the towers can feel longer than the New York City Marathon, and the Manhattan Express roller coaster that loops around the hotel can be obnoxiously loud if your room is near the tracks. Several grades of room are available, and as you pay more, you get such plush amenities as separate sitting areas with sofas, marble bathroom counters, and separate glass showers.

. The intricate New York theme runs wild through the Central Park-esque casino pit. Twinkling lights adorn artificial trees on the main casino floor, and faux hedges and a fountain set off Gaming on the Green, a separate area for high-limit slots and table games.

The Big Apple Bar almost literally puts bands on a pedestal, towering over the casino floor, and the sports book has a fun synergy with the adjacent ESPN Zone theme restaurant. We think it's all worth a look-see, but we'd recommend you gamble elsewhere: table game limits are high, and the rules aren't tempting for discerning players. Space limitations make the casino floor, particularly the pit area, crowded and cramped—just like its namesake.

Hotel Details: 1,920 rooms, 104 suites
In-room: safe, Internet.
In-hotel: 8 restaurants, room service, bars, pool, gym, spa, laundry service, parking (free).
Credit Cards: AE, D, DC, MC, V

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Member Reviews and Ratings

Reviewed by starheaven808 from Honolulu, Hawaii on 7/21/09
Hi I just thought everyone should know never to stay at this hotel. It was the worst service I have ever experienced. We booked 3 rooms total. The first thing that happened was the quote that we booked this hotel at was wrong and it took forever to figure out so the first hour of our trip was spent at the front desk. When we finally got the keys the room that one of us went to was in the basement! All the windows were blacked out and it felt like a prison. So we went back up to trade rooms they gave us another room but when we got there it was dirty! So we went back down and they said that they would clean it but that it would take 2 hours. So we waited 2 hours and when we went back up it was still dirty! They did upgrade the room but we basically wasted a good amount of time dealing with this. The second thing that happened was in our room. We had gone to bed late but were awakened at 8am by drilling and hammering above our room. We tried to sleep through it but it was ridiculous so I called the front desk to ask them to stop because we were sleeping she told us she would take care of it. It stops and then starts again after 5 minutes. They didn't even give us a call to let us know what was happening! Long story short we got compensated one day and moved rooms. This would've been good but when we went down to pay for the rooms they charged us more for the rooms then they quoted like $30 more per day per room. Also one of the rooms would not lock and we passed many people whose key did not work for their rooms and had to go down to front desk to ask to be let in.

Horrible staff not friendly and not into helping.

Member Rating: 1.0
Ratings details: Room: 1.0 Atmosphere: 1.0 Service: 1.0 Value: 1.0

Reviewed by Phil_Ottawa from Ottawa, Canada on 11/5/08
My wife didn't like this place. Not sure why. Guess it was just ordinary. I thought it was very good. We did book the best room that isn't a suite. I was a little disappointed because it was so ordinary.... not even a seperate shower in the bathroom. Was more like an entry level room. If you are looking to get wowed... maybe this isn't your place. Else, nice place to stay. Pub downstairs is great as is the food court for fast trecks. I would stay here again.

Member Rating: 4.0
Ratings details: Room: 4.0 Atmosphere: 4.0 Service: 4.0 Value: 4.0

Reviewed by ntkilpatrick from Omaha, NE on 11/3/07
If you're looking for something in between, not too Ritzy (like the Ritz), but not too economical (like the Super 8), then this hotel does it. It's right on the strip and is walking distance from almost anything worth seeing in Vegas. I was placed on the 31st floor and all night got to (or had to if you're not into it) watch the helicopters fly by. In the most basic room, we had a King bed with an in room safe, coffee maker, hair dryer, iron and ironing board, etc. Make sure to leave bread crumbs on the floor on the way in to find your way out again!