Part of the Crown Center complex, the Westin has a bustling lobby complete with a five-story waterfall and a natural limestone cliff. All rooms feature the chain's Heavenly Beds and nice views; the best face Crown Center Square to the east.
Sep 10, 2012
Our hotel room was very expensive. We expected a lot more for our money. There was no mini fridge or microwave in the room. The tv was small and out dated. There was a bug on the floor the day we got there and it was still there 3 days later when we left. It was nearly impossible to get service at the front desk.
Sep 9, 2012
This is our go-to hotel in the city when we know we will have a great room, great service and perfect location where we don't have to drive to access shopping, restaurants, theatre (both movie and live performances) and all of the top hot spots in town. This is the type of hotel that when they found out it was our anniversary, they sent up complimentary champagne, cheese, crackers, fruits and chocolate with a card wishing us a happy anniversary.
When we've had issues, they have quickly resolved and left us feeling that they cared.