Cape Cod Restaurants

Abba

  • 89 Old Colony Way Map It
  • Orleans
  • Mediterranean
  • Fodor's Choice

Published 07/14/2016

Fodor's Review

In an elegant and intimate setting, Abba serves inspired pan-Mediterranean cuisine. Chef and co-owner Erez Pinhas skillfully combines Middle Eastern, Asian, and southern European flavors in such dishes as herb-crusted rack of venison with shiitake risotto and asparagus in port sauce, and grilled tuna with vegetable nori roll tempura in a balsamic miso-mustard sauce. Cushy pillows on the banquettes and soft candlelight flickering from Moroccan glass votives add a touch of opulence.

Restaurant Information

Address:

89 Old Colony Way, Orleans, Massachusetts, 02653, USA

Map It

Phone:

508-255–8144

Restaurant Details:

  • No lunch
  • Reservations essential

Published 07/14/2016

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Fodorite Reviews

Average Rating

Mar 13, 2016

A Disapointing Decline

The Loss of Our Top Restaurant on the Cape: For years, we have considered ABBA the best restaurant on the Cape and have enjoyed the wonderful food, excellent service and warm ambiance during dozens of dinners there with friends and family. But we won't be returning this summer and suggest others be warned by our experience at the end of last Summer. Knowing that ABBA books up quickly on summer weekends, we made our reservations weeks ahead. A table

for two on the terrace. The restaurant confirmed our reservation with no warning as to what was to come on that evening. We arrived and were informed that a large (nearly 20 people) and very loud party was seating on the terrace. The manager apologized in advance for the deafening noise and explained that she did not have a table inside. We sat in the corner and decided to make the best of it. Our waitress was new to us and we expected typical ABBA attentive, helpful and professional service. Because of the crowd, service was a bit slow, which is understandable but the waitress clearly added to the problem. A socially awkward person, she explained some new ABBA policies to us. For example, guests must order their entire meal at once. We like to pace our meals so that we can savor each dish and be sure that our appetizers and entrees complement each other. That apparently is no longer possible at ABBA. She also argued with us about a problem with the sound system which eventually the manager came over and solved. In spite of the noise and the poor service, we enjoyed our appetizers and meals. The lobster and shrimp pad Thai was better when it was just lobster, but the entrée was still well prepared. The halibut was also tasty and the serving size appropriate. Busy with the larger table, our waitress left us alone. The managers continued to apologize for the noise level of the terrace area. There was never any offer of a complimentary glass of wine or dessert. As guests, it was clear that we were supposed to just grin and bear it. At the end of the evening the check arrived, with a mathematical error. We had been over-charged by $20.00. The waitress apologized and then blamed it on the calculator. As we left, we explained the problem with our server and with our bill to the manager. The manager apologized again, but did not seem to understand the impact that a poor server can have on a dining experience. By any professional standard, this experience at Abba was grueling. Ready to enjoy our evening at last, we headed for our car in the front lot. Once outside, we were horrified to find one of the guests from the large party leaning against our car while one of his fellow partiers was standing behind the car urinating in the bushes. Very classy. A terrific dining experience includes not only great food, service and stellar atmosphere but also a skilled team management that knows how to respond when things go terribly wrong. This did not happen at ABBA that night. Simply put, it is not the way to treat any diners, let alone those who are regular, repeat customers. Our experience left us feeling like we had lost a good friend. This past weekend, some of our friends who are serious and excited about fine dining came to visit. We have been telling them about ABBA for years and had been planning to go there. Instead, we went and enjoyed dinner at Pain D’Avignon. We decided to send this note to Abba directly, rather than post it on social media, in order to provide them with an opportunity to respond. No response in nine months. We do hope that the management at Abba takes the time to think through how to regain their status as the top restaurant on the Cape. We suspect many others would like their favorite restaurant back as well. Sincerely, Patty Sullivan and Bill Slotnik

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