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Omni Parker House Review

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Omni Parker House

Address: 60 School St., Downtown, Boston, MA, 02108 | Map It
Phone: 617/227-8600; 800/843-6664
www.omniparkerhouse.com

Price range: $$-$$$$
Location: Downtown Boston

Write a review | Avg. member rating: 3.3/5

Fodor's Review:

America's oldest continuously operating hotel got a $30 million face-lift, so you can steep yourself in Boston history but still watch a flat-screen TV, work out with the latest equipment, and stash your stuff in a laptop-size safe. And, happily, you can still get Boston cream pie for breakfast, since they invented it here. If any hotel really says "Boston," it's this one, where JFK proposed to Jackie, and Charles Dickens gave his first reading of A Christmas Carol. In fact, you may well see a Dickens impersonator in the lobby, since history tours put the Parker House on their hit list. The downside: guests' rooms are small (furnishings were custom-built to fit). At least they're nicely turned out, with red-and-gold Roman shades, ivory wall coverings and cushy mattress covers. The hotel stands opposite old City Hall, on the Freedom Trail. Pros: historic, near Downtown Crossing on Freedom Trail. Cons: small rooms, some say thin-walled rooms can be noisy.

Hotel Details: 551 rooms, 21 suites
In-room: safe, Wi-Fi.
In-hotel: 2 restaurants, room service, bars, gym, laundry service, Wi-Fi hotspot, parking (paid), some pets allowed.
Credit Cards: AE, D, DC, MC, V
Metro: Government Center, Park St.

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Member Reviews and Ratings

Reviewed by vsc602 from Rhode Island on 10/19/09
Ordered a room with two double beds which was confirmed the day before. Received an extremely small room with one full-sized bed. The hotel was full, but they still refused to refund our money to allow our group to find another hotel. So, we had to squeeze a cot into the room. In addition, this visit started with the valets telling me that the ski rack on my Subaru wouldn’t fit in their garage and that they were too busy with the incoming wedding to park my car in their back-up garage. So I had to park it myself and walk 10 minutes in the pouring rain. I was completely unimpressed. There are much better options nearby.

Member Rating: 1.4
Ratings details: Room: 1.0 Atmosphere: 3.0 Service: 1.0 Value: 1.0

Reviewed by Traveladvice2 from New York on 10/18/08
We knew the Omni Parker House was America's most historic hotel but we did not expect it to be so luxurious with all the amenities and most comfortable beds and decor in a traditonal setting.
The waiter Jerry in the Parkers Restaurant was so kind and friendly to all of us. Highly recomend staying here for the food,location,Boston experience and just a nice place to call home for a few days.
We will be back again

Member Rating: 5.0
Ratings details: Room: 5.0 Atmosphere: 5.0 Service: 5.0 Value: 5.0

Reviewed by Peri from Arizona, U.S.A. on 7/1/08
The staff was friendly, and the overall atmosphere was very comfortable. The Boston Creme pie was wonderful.

Member Rating: 4.6
Ratings details: Room: 4.0 Atmosphere: 5.0 Service: 5.0 Value: 5.0

Reviewed by dj55 from Boston on 4/22/07
During my stay in what should have been a non-smoking room, the guy in the adjoining room was smoking like a chimney (in what was also supposed to be a non-smoking room), with the fumes making their way under and around the adjoining door. When I complained to the hotel staff, they eventually sent up a gumchewer, whose investigation/interaction with the next door neighbor went something like this: knock...knock..."You smoking in there? No? OK." After the security guard left, the next door neighbor then continued to smoke (now both tobacco and pot). Despite repeated complaints, no real action was ever taken, and neither apology nor compensation was offered by the hotel.