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Fairmont Copley Plaza

Exterior

At a Glance

    Pros

  • very elegant

    Cons

  • tiny bathrooms with scratchy towels
  • charge for Internet access (no charge on Fairmont Gold level)

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Fairmont Copley Plaza Review

Past guests, including one Judy Garland, felt at home in the decadent, unabashedly romantic hotel, which underwent a $20-million renovation in early 2012. The tiny fitness center was replaced by a rooftop facility that spans 3,000 square feet; both the restaurant and bar were replaced, and all guestrooms received updates. Those who really love pampering should book the Fairmont Gold floor (worth the extra cost, readers say), an ultradeluxe club level offering a dedicated staff, free breakfast and tea-time snacks, and a library. Shopping fanatics adore the close proximity to Newbury Street, the Prudential Center, and Copley Place. If you're missing your dog (or just have a hard-to-please kid), borrow Catie Copley, the in-house Labrador retriever, for a walk around the 'hood.

    Contact Information

  • Address: 138 St. James Ave., Back Bay, Boston, MA, 02116 | Map It
  • Phone: 617/267--5300; 866/540--4417
  • Website: www.fairmont.com/copleyplaza
  • Metro Copley, Back Bay/South End.
  • Location: Back Bay

    Hotel Amenities

  • 366 rooms, 17 suites.
  • Restaurant, bar, gym, parking, some pets allowed.
  • Rooms have: safe, Wi-Fi.
  • Rate includes no meals.
  • Credit cards accepted.

Member Reviews

  • SneakyBooger, from Tallahassee, FL
    9/19/08

    We travel frequently, Boston included, and have stayed in several hotels there. Our favorite, by far, is the Boston Copley. Beautiful entry and rooms, superior service, especially attentive doormen, and the best concierge service we have experienced. We'll be staying there again next week and just today received an Email from the concierge saying he looked forward to seeing us. Can't wait for some lobster rolls!
    All rooms are very nice, but go for the Gold level and you won't regret it!

    Ratings details: Room: 5 | Atmosphere: 5 | Service: 5 | Value: 5
  • cliftonrodes, from Austin, Texas
    6/20/07

    Problems began upon arrival, when there was no one to help with luggage. Shower/bath didn't drain properly. Stains on marble in bathroom. Iron was broken. Etc, etc.
    Greatly overpriced: $15 for a regular martini or margarita. No business center, no free internet.
    I tend to rely on Fodor's stars and like to think I understand what they mean. This hotel doesn't even deserve inclusion in Fodor's, much less a star.
    During a recent trip to Boston for various reunions [class in Andover and Canbridge and family in Nantucket], I stayed at both the Taj and the Copley Plaza. There is no comparison. I will never stay at any Fairmont hotel ever again.

    Ratings details: Room: 2 | Atmosphere: 3 | Service: 2 | Value: 1
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