Nine Zero

Bedroom geared to martini drinking guests, I requested a coffee machine which appeared promptly but was then unable to get the coffee replenished for the rest of the week (and I tried). So I bought my own, and sugar, and milk. Dining room is very gloomy especially for breakfast and some of the upholstery could do with repair. Dining there in the evening I really hate eating in the dark, so although the food was excellent I was annoyed by the lack of light.


On the other hand, staff were unfailingly polite and helpful (except for the coffee), room was otherwise good, shower excellent and bed very comfortable.
I would stay again, but take my own coffee.....

Just came back from a phenomenal 4 night stay at nine zero. The service we received here is without question the best I've ever received: welcomed us, knew our names, suggested fantastic restaurants and entertainment, and dealt with a noise complaint in the next room within 3 minutes. They also provided litter, bowls, and a litter box for our cat at no charge. The beds at this hotel are incredibly comfortable, and the bathrooms (and the bath products) are slick. We had a corner room with a spectacular view of the boston common. The hotel's ultramodern style is not my personal favorite (check their website for pics) but if you want to stay in the heart of downtown in a luxury bed and get exceptional service, this is where to go.
Make sure to check websites for the best rate-- i paid $70 less than list (about 230; list was around $300) after finding a better rate on kayak.

Each year I take my two kids (now 6 & 9) to Boston for a night or two to either go to museums or a show. This year we chose to go see Annie so we decided to stay in the Theater/Financial District. Nine Zero was a solid choice for its proximity to the theaters as well as the Freedom Trail and Commons. The staff was exceptionally friendly and the room ( a queen premier) was a decent size. That is where it ends...The hotel claimed to have special things upon arrival for its Kimpton Kids program but that never surfaced. The food was horrendous! My kids could not even eat the grilled cheese from the KO restaurant. It killed me to pay the $90 dinner bill only to walk down the street to Finagle a Bagel to get them dinner. The muffins the next morning were equally as bad. Not sure where the trend started that hotels offer massage and beauty treatments to dogs but nothing for children who quite likely could be their patrons in years to come??

Hotel Nine Zero has an excellent location, the rooms are clean, quiet and the bedding is plush. There were some cigarette burns on the carpet and on the toilet seat but thankfully no smell of smoke in the room. The carpet also had some poorly patched spots.
The service was responsive - I called down to ask for a toothbrush and it was brought up within 5 minutes! We'll stay there again due to its central location.

we stayed here for one night in our stay in Boston. The room was magnificent -- the most comfortable bed we've ever had in a hotel room (better than westin's Heavenly Bed), a luxury spa-like bathroom, etc. the room was also very large relative to most hotel rooms.