Boston Hotels

Taj Boston Hotel

At a Glance

    Pros

  • white-glove service
  • great views
  • proximity to shopping, dining, and the park

    Cons

  • occasionally snobby staff
  • frequently barren restaurant

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Taj Boston Hotel Review

Old-school elegance reigns at the Taj, formerly the landmark Ritz-Carlton Boston. Standing guard at the corner of fashionable Newbury Street and the Public Garden, the Taj is doing its best to win over the old Ritz fans, as well as woo new guests, with discounted weekend rates and a soft renovation. Thanks to that effort, it's the most affordable luxury hotel in town, with standard room rates starting at $229 in the off season. Changes include plush new robes and towels in guest rooms, Molton Brown bath amenities, and vibrant floral displays in the lobby. Happily, some of the best features of the old Ritz remain, including wood-burning fireplaces (and fireplace butlers), Boston's best afternoon tea, and glorious views. Readers warn: Avoid rooms on the 16th floor, under the roof-deck party space.

    Contact Information

  • Address: 15 Arlington St., Back Bay, Boston, MA, 02116 | Map It
  • Phone: 617/536--5700
  • Website: www.tajhotels.com
  • Metro Arlington.
  • Location: Back Bay

    Hotel Amenities

  • 273 rooms, 45 suites.
  • Restaurant, bar, gym, children's programs, parking, some pets allowed.
  • Rooms have: safe, Wi-Fi.
  • Rate includes no meals.
  • Credit cards accepted.

Member Reviews

  • StephenC, from London, England
    9/29/07

    I had a terrible stay here in 2006 and moved out after 1 night to the Four Seasons. On arrival at 7 p.m. I was told my room was not ready, and would not have the king sized bed my internet reservation "guaranteed".
    The reception staff tried to help but said they had no way to get housekeeping to prioritise cleaning a room for me and it wasn't until 8 p.m. a room was found. I'd booked the top class of room but got a small grubby place with a cracked toilet overlooking an air conditioning vent. Trust me, the Four Seasons is only 2 minutes away and is better in every way.

    Ratings details: Room: 1 | Atmosphere: 2 | Service: 2 | Value: 2
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