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Taj Boston Hotel Review

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Taj Boston Hotel

Address: 15 Arlington St., Back Bay, Boston, MA, 02116 | Map It
Phone: 617/536-5700
www.tajhotels.com

Price range: $$$$
Location: The Back Bay

Write a review | Avg. member rating: 1.6/5

Fodor's Review:

Old-school elegance reigns at the Taj, formerly the Ritz-Carlton Boston. Standing guard at the corner of fashionable Newbury Street and the Public Garden, the Taj is doing its best to win over the old Ritz fans, as well as woo new ones, with discounted weekend rates and a bit of freshening up. Small changes include plush new robes and towels in guest rooms, and Molton Brown bath amenities. The Taj has added vibrant floral displays in the lobby, and offers three meals daily in the Café, although the restaurant has been pretty empty of late. Happily, some of the best features of the old Ritz remain, including wood-burning fireplaces (and fireplace butlers), Boston's best afternoon tea, and glorious views. If these features make your heart beat a little faster, you'll be as happy as one of the swans in the Public Garden's lagoon at the Taj. Readers warn: Avoid rooms on the 16th floor, under the roof-deck party space. Pros: great location on the corner of Newbury and Arlington streets, white-glove service, great views. Cons: some readers complain of "snootier than thou" attitude of some staffers.

Hotel Details: 228 rooms, 45 suites
In-room: safe, refrigerator, Internet.
In-hotel: restaurant, room service, bar, gym, laundry service, parking (paid), some pets allowed.
Credit Cards: AE, D, DC, MC, V
Metro: Arlington

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Member Reviews and Ratings

Reviewed by StephenC from London, England on 9/29/07
I had a terrible stay here in 2006 and moved out after 1 night to the Four Seasons. On arrival at 7 p.m. I was told my room was not ready, and would not have the king sized bed my internet reservation "guaranteed".
The reception staff tried to help but said they had no way to get housekeeping to prioritise cleaning a room for me and it wasn't until 8 p.m. a room was found. I'd booked the top class of room but got a small grubby place with a cracked toilet overlooking an air conditioning vent. Trust me, the Four Seasons is only 2 minutes away and is better in every way.