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Berkshires Shopping

R.W. Wise

Updated 12/23/2013

Fodor's Review

High-quality jewelry is designed on site and the store also sells estate and antique pieces.

Shopping Information


81 Church St., Lenox, Massachusetts, 02140, USA

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Shopping Details:

  • Closed Sun. and Mon., except July and Aug.

Updated 12/23/2013


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Fodorite Reviews

Average Rating
  • Service

  • Food

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  • Value

Jul 16, 2009

Nice gems, perhaps, but horribly rude

My fiance and I stopped in here to look at wedding bands. While much of the jewelry here is decidedly not to our taste (big, loud, gaudy), we read that they handcraft their jewelry and assumed that we could consult about a cleaner, simpler band. The salesperson (I believe it was Mr. Wise) was incredibly rude and condescending throughout the entire visit, and seemed entirely uninterested in helping us or making a sale. When we requested to try on different

shapes to see how they would look on our hands, he said "see them in the case? just imagine them on your finger, that's what they look like." Are you kidding me? He made several snide and disparaging comments throughout our brief visit. Also, his prices were far higher than any of the handcrafted rings we've looked at. (Not just slightly higher but significantly so - an insult to any educated consumer.) If you're at all concerned with customer service and purchasing from someone who at least pretends to care, avoid, avoid, avoid!

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