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Muriel's Jackson Square

Fodorite Reviews

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Muriel's Jackson Square Review

Among Jackson Square's many dining spots, Muriel's is easily the most ambitious, in both atmosphere and menu. In the large downstairs rooms, architectural knickknacks and artwork evoke the city's colorful past, while diners indulge in hearty updated renderings of old Creole favorites. The upstairs balcony has views of the square, with the occasional sounds of street music wafting in. The menu is diverse, ranging from a Gorgonzola-prosciutto tart appetizer to barbecue shrimp or pecan-crusted drum (a popular local fish also known as red drum) with Louisiana crawfish relish for main courses. Sunday brunch is accompanied by live jazz.

    Restaurant Details

  • Credit cards accepted.
Updated: 03-30-2013

Fodorite Reviews

Average Rating:  
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    Muriel's Jackson Square Review

    While the food here is very good, the service, at least what my party of two experienced, left a lot to be desired. Our primary waitperson, a relatively young girl, was pleasant if a bit chatty, the guy who also assisted, primarily with drinks, was filled with far too much attitude. It seemed we were somehow (for no reason that I can figure our) below his level of recognition. His service was cursory at best, barely speaking a word and virtually tossing things onto the table.

    But, beyond the attitude, the worst sin of this place was being rushed through dinner so fast we could hardly take the time to enjoy the meal. Our salad plates had hardly been removed from the table when the entrees were dropped on it. When we had barely finished the entrees (I actually still had a couple bites left) those plates were removed and we were asked if we "want anything else?" by Mr Attitude. We politely said that we'd like to take a look at a dessert menu. He walked off without a word or gesture. When he returned several minutes later, the dessert/coffee/aperitif menus were again "tossed" in front of each of us willy-nilly--mine upside down to me, my partner's sideways to him--bad for such a fine dining place.

    Upon completion of our desserts, again the dishes were pulled when we had barely laid down the flatware and our waitperson dropped the bill in front of us immediately. Less than two minutes later, as we were still sitting and talking (about how we'd been rushed through the meal, actually), she came back by, arms full of plates from another table and grabbed our bill to process it. We told her we'd yet to do anything with it, she said "Oh...sorry...no rush." Yeah. Right.

    At this point, with the bill having just been set back down, Mr Attitude came back and cleared off everything else from out table except the table cloth and, frankly, I'm surprised he left that! Since it was obvious we were being told to "move along" now--barely one hour from the time we first sat down to our three course meal--I pulled out my credit card and placed it in the holder. I hadn't even set the holder back on the table and Mr Attitude swooped in to literally grab it from my hands.

    I mentioned to our waitperson about the rush, when she saw I was writing on the comment card and said "Oh. Writing a love note?" (yeah...an amazingly goofy remark!), and she fell all over herself to say they had no intention of "ever rushing a meal". Yeah. Right. It was completely obvious that it was all about getting through the meal, clearing the table and getting it re-filled with the next paying patrons.

    Bottom line, the food was great but we were rushed through the meal at lightening-speed which, for a "fine dining" experience was completely unacceptable! I would've gladly returned for the food but never will and cannot recommend the place after this unhappy experience.

    by dpb1, 12/30/09
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    Great place for a small party!

    I attended a renewal of vows here, and it was really great. First, the building and it's history are great, shared thoughtfully by the host and waiter, which added to the ambience.

    I have a lot of food allergies, and use it as a guide of the talent in the kitchen. If I can't get "custom" food, it's because there's no one in the kitchen who can go off script. At Muriel's, I got a terrific meal, including dessert (unheard of for me) that matched all of the "normal" food the others had. The little room upstairs was intimate and it felt like we were plopped into the history of the city. Very cool. Everyone loved it, I'd go back and I'd definitely recommend it to others.

    by leslietfj, 2/17/09
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    Unexpected Delight

    A local suggested we eat here, they suggested we eat in the bar area for more relaxed time, but we opted for a table in the corner of the main dinning room, looking out on jackson square. The service and food were wonderful, the fillet with crab meat and rack of lamb were prepared to perfection. The vidalia onion soup was delicious and the desserts topped off a prefect dinning experience.

    by Arwin, 8/8/07

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