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Hyatt Regency Chicago

At a Glance

    Pros

  • great winter rates
  • excellent location
  • just steps from numerous attractions

    Cons

  • thin walls can make it easy to overhear neighbors
  • some guests say service didn't meet expectations for a hotel of this caliber

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Hyatt Regency Chicago Review

This 2,000-plus-room hotel is one of the largest in Chicago, with illuminated signs that guide you through the labyrinth of halls; a $90 million renovation in 2010 restyled the rooms in gray, brown, and orange tones, with high headboards and black-and-white city scenes etched on glass. The extensive overhaul also improved the hotel's environmental impact; now it's a Green Key certified lodging. The in-house Stetson's Chop House is a convenient dining option for guests who don't want to travel far for a good meal.

    Hotel Amenities

  • 2,019 rooms, 119 suites.
  • Restaurants, gym, parking.
  • Rooms have: a/c, safe, Internet.
  • Rate includes no meals.
  • Credit cards accepted.

Member Reviews

  • TuckerTed, from Utah
    5/4/08

    I stayed here recently for a meeting and almost immediately remembered that this is the Hyatt that has always made me think that Hyatt is overrated as a chain. The hotel is a large convention hotel, so set your expectations accordingly- service is NOT personal, though they are reasonably helpful.
    Rooms are, in short, terrible. They are VERY dark with virtually no soundproofing, and only two drawers in the room for storage of clothing or other items.
    Chicago has many better hotels. Choose one of them- any of them.

    Ratings details: Room: 1 | Atmosphere: 1 | Service: 3 | Value: 2
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