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Swissôtel Chicago

the view from the 24th floor

At a Glance

    Pros

  • guests love the view, the pool, and the location

    Cons

  • pricey parking

Fodorite Reviews

Average Rating:  

Swissôtel Chicago Review

The Swissôtel's triangular Harry Weese design allows for panoramic vistas of the city, lake, or river—and the comfortable, contemporary rooms feel like condos, with marble bathrooms. A 42nd-floor fitness center and pool are both a big draw, thanks to the bird's-eye views. Guests also enjoy the convenience of having a Palm steak house on-site. Access to the executive level—and complimentary breakfast and light dinners—comes with higher priced rooms. A business center and meeting rooms ease the road warriors' burdens.

    Hotel Details

  • 621 rooms, 40 suites
  • Rate includes some meals, no meals.
  • Credit cards accepted.
Updated: 06-11-2013

Fodorite Reviews

Average Rating:  
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    Swissotel is NOT a 4 Star Hotel

    Don't be mislead, and try someplace else in Chicago. There are many places that are much better. If you like hard beds, dirty showers, $6 bottles of water, bugs on your bed, then by all means stay here. Not impressed!!

    by Kassanna, 8/13/07
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    Warm welcome or a traveling family

    Wonderful time in Chicago. We were warmly welcomed. When I told Charmaine our little one was excited to see the aquarium, she got a gift pack for my daughter. Kids waiting area in lobby. The room was clean and gorgeous. The beds are soooo comfy. Great location in the heart of the city. Pricey hotel worth a look. Check the travel sites. Great food at a major premium. Houlihan's around the corner is a better bet. Pick up aquarium tickets from concierge. We bought at the hotel & were able to walk right into the aquarium. Shedd closed early that day & the line was way, way out the door. With a 4 yr old & a baby, there's no way we would have ben able to wait. Hotel is centrally located, so it's easy to come and go throughout the day. Critical if you're traveling with little people! This is a hotel that holds themselves to a very high standard. We had some very minor problems, e.g. broken soap holder, not enough toiletries for 4 people, a travel crib, not a regular crib the 1st night. Problems were immediately fixed. When appraised of problems, staff (Millerod) go way above & beyond. We also left some items. (First time traveling with new baby.) Debbie and Christine in housekeeping shipped them to us the next business day. A great hotel with great staff who are very proud of their well-deserved reputation.

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    Excellent Stay and View

    I stayed at the Swissotel Chicago over 4th of July weekend. What a great place to stay—especially if you are partaking in the city’s festivities. A very short walk brought me to Grant Park where they had fireworks on the 3rd. And afterwards, since the hotel is just slightly off the main drag of Michigan Ave, I was able to retreat quickly back to my room and enjoy the peace and quiet rather than all the noise from everyone walking around. And the view from my room—spectacular! I couldn’t have asked for a more idyllic picture of Chicago right outside my window. The room was quite spacious and very clean. The bed was so comfortable I felt like I was sleeping at home. The hotel was a bit busy during this weekend, but the staff did a great job of helping me with whatever I needed. I would definitely recommend Swissotel as the place to stay when visiting Chicago.

    by Traveler_CG, 7/23/09

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