With a lobby that feels like a club, and spacious high-tech rooms done up in graphite and cream, this financial district hotel welcomes a lively crowd along with business travelers. The modern and sleek rooms are also notable for incredibly comfortable beds with upholstered leather headboards, glass-top desks, and stylish bathrooms with more-than-the-usual toiletries. The location is also good, as it's within walking distance of theaters, Millennium Park, and the Art Institute.
Apr 6, 2007
This hotel just can't get anything right, they think as long as you're cute you can work there, forget about competence. I've stayed there 2ce figuring it was a one time thing but no. One night room freezing cold, they send engineer up at 1 am who fiddles with thermostat and pronounces it fixed. Next night (new room) we are stuck at 85 degrees. Room service sends up soup without a spoon. And forget about sleeping if your room overlooks the EL (or
get the ear plugs offered at the front desk). The wait service at the restaurant is awful. The gym is dirty. They never got back to me when I asked multiple times for an explantion. Etc., Etc., Etc. Stay at the W Lakeshore if you like the look of the W!