Location-wise, this hotel scores big, as major malls and flagship shops are within steps of the hotel's front door—and the rooms are restful. They're furnished with specially designed Simmons Heavenly beds with quilted mattresses—which guests have raved about and even purchased. A small on-site spa, Body Rituals, opened in 2012. The lobby is a bit like an airport terminal—long, narrow, and full of folks tapping away on laptops. The lobby restaurant, the Grill on the Alley, is a steak house with a clubby atmosphere.
Apr 6, 2007
This hotel is generally competent and in a great location. They pull off the Westin mass upscale thing well. Cabs always waiting downstairs. Unlike the W, they still provide coffee service in the room. The rooms are a little on the small side but comfortable and many are recently renovated. The gym is OK, a little cramped. Food is reasonably good; you can get room service from The Grill but they don't volunteer it (or provide a menu). Odd they allow
smoking at the bar downstairs it does smell up the lobby of the no-smoking Westin.