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Grand Hyatt Kauai Resort and Spa Review

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Grand Hyatt Kauai Resort and Spa

Member Rating: **** 3.6 | Rate It

Fodor's Review:

Dramatically handsome, this classic Hawaiian low-rise is built into the cliffs overlooking an unspoiled coastline. It's open, elegant, and very island-style, making it our favorite of the megaresorts. It has four very good restaurants, including Dondero's, the best on Kauai. Spacious rooms, two-thirds with ocean views, have a plantation theme with bamboo and wicker furnishings and island art. Five acres of meandering fresh- and saltwater-swimming lagoons—a big hit with kids—are beautifully set amid landscaped grounds. While adults enjoy treatments at the first-rate ANARA Spa, kids can check out Camp Hyatt. Pros: Fabulous pool, excellent restaurants, Hawaiian ambience. Cons: No swimming beach; small, dreary balconies.

  • Hotel Details: 565 rooms, 37 suites
  • In-room: safe, refrigerator, Wi-Fi.
  • In-hotel: 6 restaurants, golf course, room service, tennis courts, bars, children's programs (ages 5-12), pool, gym, spa, beachfront.
  • Credit Cards: AE, D, DC, MC, V
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Member Reviews & Ratings:

Opposite of All Inclusive

Posted by john_and_judy from Salt Lake City, Utah on 1/28/09
When you book here, ask what is included or you will be surprised. There is an unbenounced $18 per day resort fee tacked on for such banalities as the two small bottles in your room, self-parking, and fitness center -- even if you don't use these amenities. Want a pad for your beach chair? That'll be $50. Room service? There's another $4 charge (on top of, say $20 for a personal size cheese pizza) to deliver it to your room. We were told by the on-site management that most people used low cost package deals booked through mega travel websites and 'didn't mind' the extra charges. Unfortunately, we vacation very infrequently and so, we go with high end luxury resorts where we feel we can vacation with confidence if we pay a bit more. Our Deluxe Ocean View room (over $700 per night) had no mini-bar and no turn down service. The room was very standard, but it did have a great view. Breakfast buffet is included, but was very standard too. The grounds: gorgeous. The beach: very small. The on-site manager was very responsive to our inquiries about all the hidden fees, and did waive them for the rest of our stay. So if you are paying top dollar at this Grand Hyatt, inquiry early!

Room: 3.0 Atmosphere: 5.0 Service: 4.0 Value: 2.0 RATING: 3.4

Wonderful

Posted by bigredjohn from Kansas City on 3/4/08
For a total beach-front resort package, this place can't be beat. We spent five nights here in February. The grounds are fabulously landscaped, and include pools and lagoons. There's lots of bird life. You'll never forget the view from the terrace bar. The beach is great. The entire resort is classy and quiet. Service isn't always the best--they could use some lessons on running a breakfast buffet. The cable TV system is poor. The place sprawls out so that you have long walks from your room to the restaurants. Be careful picking a room, there are a lot of rooms without good views. But if we were coming back to the island, we'd stay here.

Room: 4.0 Atmosphere: 4.0 Service: 3.0 Value: 4.0 RATING: 3.8

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