TheTurtle Bay Resort Review

Read our Honolulu and Oahu hotel reviews. Or post your own.

TheTurtle Bay Resort

  • Address: 57-091 Kamehameha Hwy., Box 187, Kahuku, HI, 96731 | Map It
  • Phone: 808/293-8811; 800/203-3650
  • Fax: 808/293-9147
  • www.turtlebayresort.com
Write a review | Avg. member rating: 2.8/5

Fodor's Review:

Some 880 acres of raw natural Hawaii landscape are your playground at this glamorous resort on Oahu's scenic North Shore. On the edge of Kuilima Point, the Turtle Bay has spacious guest rooms averaging nearly 500 square feet, with lanai that showcase stunning peninsula views. In winter, when the big waves roll ashore, you get a front-row seat for the powerful surf. The sumptuous oceanfront beach cottages have Brazilian-walnut floors, teak rockers on the lanai, and beds you can sink right into while listening to the sounds of the ocean. Turtle Bay has a Hans Heidemann Surf School, horse stables, a spa, and the only 36-hole golf facility on Oahu to keep you busy. There are two swimming pools, one with an 80-foot waterslide. While out exploring Turtle Bay's 12 mi of nature trails, don't be surprised if you suddenly find yourself Lost. The hit television series has been known to frequent the resort's beaches, coves, and natural forests for location filming. Pros: Great open, public spaces in a secluded area of Oahu. Cons: Very far from anything else—even Haleiwa is a 20-minute drive.

  • Hotel Details: 373 rooms, 40 suites, 42 beach cottages, 56 ocean villas
  • In-room: refrigerator.
  • In-hotel: 4 restaurants, golf courses, room service, tennis courts, bars, children's programs (ages 5-12), pools, gym, spa, beachfront.
  • Credit Cards: AE, D, DC, MC, V
Find more hotels in Honolulu and Oahu »

Member Reviews and Ratings

Reviewed by Golnarsarge from Orange County, CA on 12/17/08
Paid almost $400 a night for a room with a chronic ant problem.

The RUDEST concierge we have EVER encountered--we were robbed at Ehukai Beach Park and all we asked her to do (I was crying) was to assist us in finding a place where my husband could get eyeglasses i.e., lenscrafters, since his glasses were stolen.

Her response was to THROW THE YELLOW PAGES IN FRONT OF US! She then took the yellow pages back saying that "you have one in your room"

We did not expect sympathy from her (and we didn't get anything not even a "oh, that's too bad"--it's not her fault we were robbed--but assisting us in locating services is part of her job as concierge).

She made a big deal about not giving us reservations at 11 a.m. for the Sunday brunch and said we could only go at 11:15--we obliged and the place was half empty when we went.

On another occasion, I was standing behind a man she was helping--she left the desk (never acknowledged me, didn't say she'd be back--she just left me standing there).

Restaurants were good, but there is nothing, absolutely nothing to do after sundown--not even at the bar--they really should come up with something for night entertainment.

Beach is good for snorkeling but the area is small.

We did the hiking trail through their 880 acre nature reserve and a homeless looking drug addict high on drugs jumped out at us and started chasing us (it is very far from the main part of the resort and noone would ever hear you scream). Thankfully, we got away because the guy was in such a stupor.

We thought it was funny that the management of this hotel REFUSE (we asked) to provide golf carts to their guests or to transport their guests paying $400 a night to see the nature reserve--we have to make the VERY long walk (non guests supposedly have to pay to see it) but a bum can hang out there!

It's a beautiful place, too bad it is run so poorly.

Member Rating: 2.8
Ratings details: Room: 3.0 Atmosphere: 4.0 Service: 2.0 Value: 2.0
Add your own review

Get Advice From Other Travelers

Visit the Travel Talk forums for help on planning your trip



Get the Fodor's Newsletter

For more travel ideas, tips, and deals, sign up for the Fodor's newsletter here. Read the current issue. Browse previous issues.




Copyright © 2009 Fodor's Travel, a division of Random House, Inc.