Honolulu and Oahu Hotels

Guidebooks

The Turtle Bay Resort

At a Glance

Pros

great open, public spaces in a secluded area of Oahu
world-class spa

Cons

very far from anything else—even Haleiwa is a 20-minute drive
hotel charges a $25 per night resort fee

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The Turtle Bay Resort Review

Sprawling over 880 acres of natural landscape on the edge of Kuilima Point in Kahuku, the luxe Turtle Bay Resort boasts spacious guest rooms averaging nearly 500 square feet, with lanai that showcase stunning peninsula views. In winter, when the big waves roll ashore, you get a front-row seat for the powerful surf. The 42 sumptuous oceanfront beach cottages have Brazilian-walnut floors, teak rockers on the lanai, and beds you can sink right into while listening to the sounds of the ocean. Turtle Bay has a Hans Heidemann Surf School, horse stables, a spa, and the only 36-hole golf facility on Oahu to keep you busy. There are two swimming pools, one with an 80-foot waterslide, and an entire cove to play in. While out exploring Turtle Bay's 12 miles of nature trails, don't be surprised if you suddenly find yourself "Lost." The hit ABC television series often used the resort's beaches, coves, and natural forests for location filming.

Contact Information

Address: 57-091 Kamehameha Hwy., Box 187, Kahuku, HI, 96731 | Map It
Phone: 808/293--8811; 800/203--3650
Website: www.turtlebayresort.com
Location: North Shore Oahu

Hotel Amenities

373 rooms, 40 suites, 42 beach cottages, 56 ocean villas.
Restaurants, bars, golf courses, pools, tennis courts, gym, spa, beach, children's programs.
Rooms have: a/c, Wi-Fi.
Rate includes no meals.
Credit cards accepted.

Member Reviews

Golnarsarge, from Orange County, CA

12/17/08

Paid almost $400 a night for a room with a chronic ant problem.

The RUDEST concierge we have EVER encountered--we were robbed at Ehukai Beach Park and all we asked her to do (I was crying) was to assist us in finding a place where my husband could get eyeglasses i.e., lenscrafters, since his glasses were stolen.

Her response was to THROW THE YELLOW PAGES IN FRONT OF US! She then took the yellow pages back saying that "you have one in your room"

We did not expect sympathy from her (and we didn't get anything not even a "oh, that's too bad"--it's not her fault we were robbed--but assisting us in locating services is part of her job as concierge).

She made a big deal about not giving us reservations at 11 a.m. for the Sunday brunch and said we could only go at 11:15--we obliged and the place was half empty when we went.

On another occasion, I was standing behind a man she was helping--she left the desk (never acknowledged me, didn't say she'd be back--she just left me standing there).

Restaurants were good, but there is nothing, absolutely nothing to do after sundown--not even at the bar--they really should come up with something for night entertainment.

Beach is good for snorkeling but the area is small.

We did the hiking trail through their 880 acre nature reserve and a homeless looking drug addict high on drugs jumped out at us and started chasing us (it is very far from the main part of the resort and noone would ever hear you scream). Thankfully, we got away because the guy was in such a stupor.

We thought it was funny that the management of this hotel REFUSE (we asked) to provide golf carts to their guests or to transport their guests paying $400 a night to see the nature reserve--we have to make the VERY long walk (non guests supposedly have to pay to see it) but a bum can hang out there!

It's a beautiful place, too bad it is run so poorly.

Ratings details: Room: 3 | Atmosphere: 4 | Service: 2 | Value: 2