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The Turtle Bay Resort

Exterior

At a Glance

    Pros

  • great open, public spaces in a secluded area of Oahu
  • beautiful two-level spa

    Cons

  • renovation work planned for 2014 may cause disruptions
  • very far from anything else—even Haleiwa is a 20-minute drive
  • hotel charges a $25 per night resort fee

Fodorite Reviews

Average Rating:  

The Turtle Bay Resort Review

Sprawling over 880 acres of natural landscape on the edge of Kuilima Point in Kahuku, the Turtle Bay Resort boasts spacious guest rooms averaging nearly 500 square feet, with lanai that showcase stunning peninsula views. In winter, when the big waves roll ashore, you get a front-row seat for the powerful surf. The 42 sumptuous oceanfront beach cottages have Brazilian-walnut floors, teak rockers on the lanai, and beds you can sink right into while listening to the sounds of the ocean. Starting in 2014, the resort will undergo a massive renovation, with a focus on sustainability, of its guest rooms and suites. The new full-service Nalu Kinetic Spa and the North Shore Kula Grille have already opened; two new shops are still forthcoming at this writing, and another restaurant, Paakai, will replace 21 Degrees North. The lower rooftops will receive a 59,000-square-foot landscaped native plant and rock garden to improve views and lower energy use. Turtle Bay has a Hans Heidemann Surf School, horse stables, a spa, and the only 36-hole golf facility on Oahu to keep you busy. There are two swimming pools, one with an 80-foot waterslide, and an entire cove to play in. While out exploring Turtle Bay's 12 miles of nature trails, don't be surprised if you suddenly find yourself "Lost." The hit ABC television series often used the resort's beaches, coves, and natural forests for location filming.

    Hotel Details

  • 397 rooms, 40 suites, 42 beach cottages, 56 ocean villas.
  • Rate includes no meals.
  • Credit cards accepted.
Updated: 01-17-2014

Fodorite Reviews

Average Rating:  
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    Beautiful resort!

    My husband and I stayed at the Turtle Bay Resort in February and LOVED it! The staff was very friendly and helpful with all our questions and assistance with different excursions we wanted to attend. My husband played the Palmer golf course and thought it was beautiful and challenging. Leonardo's Italian restaurant is delicious, we ate there 3 nights and every dish was excellent! LOVED Turtle Bay will definitely be back!

    by mtownmama, 9/9/12
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    Beautiful and full of amenites

    My son and I stayed here. We loved the view of the beach for such a great cost. The pools are clean and amazing the property is beautiful. We also took a horse back ride one on one with the trainer. Great room service. Great valet service. Beautiful private beach and great dinning too. I will be back for sure.

    by lilibeelee, 9/9/12
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    Beautiful but not worth the price

    Paid almost $400 a night for a room with a chronic ant problem.

    The RUDEST concierge we have EVER encountered--we were robbed at Ehukai Beach Park and all we asked her to do (I was crying) was to assist us in finding a place where my husband could get eyeglasses i.e., lenscrafters, since his glasses were stolen.

    Her response was to THROW THE YELLOW PAGES IN FRONT OF US! She then took the yellow pages back saying that "you have one in your room"

    We did not expect sympathy from her (and we didn't get anything not even a "oh, that's too bad"--it's not her fault we were robbed--but assisting us in locating services is part of her job as concierge).

    She made a big deal about not giving us reservations at 11 a.m. for the Sunday brunch and said we could only go at 11:15--we obliged and the place was half empty when we went.

    On another occasion, I was standing behind a man she was helping--she left the desk (never acknowledged me, didn't say she'd be back--she just left me standing there).

    Restaurants were good, but there is nothing, absolutely nothing to do after sundown--not even at the bar--they really should come up with something for night entertainment.

    Beach is good for snorkeling but the area is small.

    We did the hiking trail through their 880 acre nature reserve and a homeless looking drug addict high on drugs jumped out at us and started chasing us (it is very far from the main part of the resort and noone would ever hear you scream). Thankfully, we got away because the guy was in such a stupor.

    We thought it was funny that the management of this hotel REFUSE (we asked) to provide golf carts to their guests or to transport their guests paying $400 a night to see the nature reserve--we have to make the VERY long walk (non guests supposedly have to pay to see it) but a bum can hang out there!

    It's a beautiful place, too bad it is run so poorly.

    by Golnarsarge, 12/17/08

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