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Honolulu and Oahu Hotels

Sheraton Waikiki

Pros

  • Location in the heart of everything

Cons

  • Busy atmosphere clashes with laid-back Hawaiian style

Updated 01/17/2014

Fodor's Review

If you don't mind crowds, this could be the place for you: towering over its neighbors on the prow of Waikiki's famous sands, the enormous Sheraton Waikiki is center stage on Waikiki Beach. Designed for the convention crowd, it's big and busy; the ballroom, one of Oahu's largest, hosts convention expos, concerts, and weddings. All rooms were renovated in 2011 and many—80 percent, according to the hotel—have spectacular views of Waikiki. Dining options are plentiful: Kai Market showcases fresh, locally grown products in its daily buffet; RumFire is a favorite watering hole with a local-style tapas menu and stellar cocktails; the Edge Bar is a scenic and relaxing place to watch the sunset; and Ingredients is Honolulu's latest innovation in casual dining, catering to guests on the go. The resort's best beach is on its Diamond Head side, fronting the historic Royal Hawaiian Hotel. Lanai afford views of the ocean, Waikiki, or the mountains. The advantage here is that you have at your vacation fingertips a variety of amenities, venues, and programs, as well as a location smack-dab in the middle of Waikiki.

Hotel Information

Address:

2255 Kalakaua Ave., Honolulu, Hawaii, 96815, USA

Map It

Phone:

808-922–4422; 866-716–8109

Hotel Details:

  • Credit cards accepted
  • 1,634 rooms and suites
  • No meals

Updated 01/17/2014

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Fodorite Reviews

Average Rating
  • Service

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May 3, 2010

Sheraton Waikiki Review

Again we find ourselves planning our annual Hawaiian vacation and I will again be staying at the Sheraton Waikiki. Why? Because we've stayed at several hotels up and down the Waikiki beach, and we've enjoyed ourselves more at this hotel than at any other. Our family, especially our two daughters, love this hotel. The room we stayed in last year was magnificent, with two balconies, two flat-panel tvs, a refrigerator, new furnishings and plenty of

space. It was very quiet, at the end of the hall, on a high floor, right on the water. Dining options abound, from a luxury restaurant on the 30th floor called Twist, to our pool-side favorite, Rum Fire. Shopping is great right in the heart of the Waikiki strip, but there's also plenty to do right at the hotel. It's nestled behind the Royal Hawaiian so it's away from the strip enough to be calm, but close enough to allow easy access. Our daughters really loved the koi pond and awesome resort pool--especially the water slide--and my wife and I loved the pool-side hot tubs. Activities were plentiful, too, with luaus and planned trips, including a big catamaran that my older daughter and I enjoyed. She positively loved seeing dolphins follow our boat, within 25 feet or so, swimming and jumping as we sailed. It was fabulous. If you're planning a business event, you really have to visit this hotel if you're looking at Hawaii as a destination. I was allowed to look through some of their conference rooms and ballrooms while I was there, as I was considering Honolulu for a future event. I was very surprised to find high ceilings to go with the nice floor plan. Peeking into one room with my staff guide, I was knocked out by a lunch being conducted atop a big platform. The lunch was suspended high in the air for a really regal atmosphere. I assume it would take an impressive commitment to book a lunch in this manner, in such a big room, but the impact was truly inspiring. Our main visit was leisure, however, and we thoroughly enjoyed ourselves. Everyone we spoke to was very nice and helpful, and really looked after us. I very highly recommend this property to anyone looking for a hotel in Waikiki.

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By Dean

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Oct 13, 2004

Sheraton should be embarrassed!

I am surprised that the Sheraton flag remains on this property, as it is quite possibly the worst hotel I have had to endure in several years. It's huge.. it's crowded.. it's way over priced. The rooms are incredibly dated, worn and down right dirty. Room decor circa the 70's. No Sweet Sleeper here. No high-speed internet either. At these prices, Starwood can do much better. When we asked for a Starwood Gold upgrade, we rec'd the canned response

- 'we are sold out' - but when I called the in-house room reservations from our city view room, they still had ocean front rooms available!... after we complained that we had been lied to, they gave us keys to an ocean front room that was already occupied!! we even had to move our own luggage! We eventually ended up in a 1 bedroom suite that came with several hairs all over the bathtub, beat-up miss-matched furniture and cigarette burns all over the bathroom counter. YUCK! If you want a brand-name hotel in Waikiki without any unpleasant surprises, I'd suggest the Marriott or Hyatt. Sheraton has been resting on it's laurels too long in Waikiki. Starwood, are you listening?

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By Dan

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Dec 4, 2002

Best location on Waikiki

We stayed here at the end of October and we'd consider this hotel in the future. It is right on the beach and across the street from the International Market. The rooms was noisy and a bit plain but our Ocean Front room had a great view. The restaurants were slightly expensive and the food was only fair. The poolside bar was great with two freindly bartenders very sweet cocktail waitresses. One of the best features of the hotel was it's underground

bus terminal. All the tour operators pick up right at the terminal so it is very convinient. I'm surprised they don't market this feature.

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By Matt

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Jul 27, 2002

Partial Ocean View Means - PARTIAL

We stayed at the Sheraton Waikiki July 14th, 02 - July 17th, 02. The rooms were spacious, but needed some up dating. The bed wasn't the most comfortable and our view wasn't that spectacular. restaurants here were a little high $$$. It's right on the beach. Staff is friendly. Has everything you need right in the hotel. Overall, it's a good hotel.

By Tami

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Aug 27, 2001

Disapointed by beach

The beach area at the hotel is tiny. I was expecting to sunbathe without overhearing every conversation around me. Absolutley NO PRIVACY! Room was a little cheesy. You have to pay for the coffee in your room that is usually a courtesy at other hotels. Nice shops downstairs and not far from other great shopping. Restaurant on the 30th floor was excellent for Sunday brunch.

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