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Kawaihae Harbor Grill & Seafood Bar Review

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Kawaihae Harbor Grill & Seafood Bar

$-$$, American-Casual, Kohala Coast

User Rating: *** 2.8

Fodor's Review:

This little restaurant is always packed -- there's something about the crisp green-and-white, 1850s building that draws people in. That and the fact that it smells way too good to pass up if you're hungry. The food is not adventurous but very good; fresh island fish, chicken, and ribs, all served in hearty portions. Inside, it's all vintage Hawaiiana -- old records, a surfboard, and hula skirts. The Seafood Bar is upstairs in a separate structure that also dates from the 1850s, and it has been a hot spot since it opened in 2003. The bar is a good place to wait until your table is ready, or to feast from the all-pupu (appetizers) menu.

Member Reviews & Ratings:

We had a totally different experience

Posted by KristinP from New York City on 5/18/08

It was interesting to read the other comments, as my husband and I ate here the other night (we are also staying at the Hapuna Beach Prince) and had a delightful experience. Of course, being from New York, we are more than accustomed to brusque/rude waitstaff and found this staff to be very relaxed and friendly. We thought the entrees were absolutely delicious (more so than what we'd had the night before at the much pricier Coast Grill at the Prince). Sitting at one of their porch tables will allow you to avoid the Hawaiiana kitch.
FOOD: 5.0
ATMOSPHERE: 4.0
SERVICE: 4.0
VALUE: 4.0
RATING: 4.4

Prices don't reflect the quality....

Posted by Kent from Portland OR on 11/6/06

of food or service. The staff has delusions of grandeuer as the atmosphere is merely a redecoration of an old mercantile store, entrees are meager portions and are commonly simple. Meals are revered over as if they were coming from the finest chefs in New York but the waitresses bang down kethchup bottles on the tables after taking your order. My fish was stale on the brink of freezer burnt and obviously not "fresh" even though they're located on the harbor. Their so-called exclusive selections are offered with such accompaniments as "french fries". It was mediocre but for the 4 of us (3 adults and a 12 year old kid) the bill was nealy $200. We ate at Huggos in Kona 9 days later @ $172 for the 4 of us and it was 5 times the atmosphere as well as quality. The Harbor Grill has an attitude that is stuffy and unrealistic in terms of their food and prices. We wouldn't recommend to a drunken sailor.
FOOD: 2.0
ATMOSPHERE: 2.0
SERVICE: 2.0
VALUE: 1.0
RATING: 1.8

How you address a problem tells you a lot...

Posted by Larry from Scottsdale, AZ on 8/5/06

We are a frequent visitor to the Islands and decided to try the Big Island for the first time. Since we were staying at the Hapuna Prince we visited the Kawaihae Harbor Grill and Seafood Bar on 2 occasions; first dining at the nicer Harbor Grill and then the following night at the Seafood Bar. The food was fairly good, especially at Harbor Grill. However, my reason for writing this review deals with a situation that arose when the waitress accidentally charged us for someone else's meal. She claimed that she voided the transaction and not to worry, no charge was processed. However, when I checked my VISA, a charge for and additional $155 was posted as pending. Now, 2 weeks later and multiple assurances from the restaurant manager that he had corrected the error, the charge is still sitting there. While the manager has been pleasant, he does not seem to be apologetic for an error that was created by his staff. As time drags on I now have to question his sincerity in resolving this charge. While we will return to Hawaii next year, we will avoid this restaurant
FOOD: 3.0
ATMOSPHERE: 2.0
SERVICE: 1.0
VALUE: 2.0
RATING: 2.2

 

INFO

  • Address: Kawaihae Harbor, Hwy. 270, Kawaihae, HI
  • Phone: 808/882-1368
  • Credit Cards: MC, V

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