Ritz-Carlton, Buckhead

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Fodorite Reviews

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  Elegant Hotel

  While the exterior may not be extraordinary, this is a beautiful, elegant hotel. Our junior suite was tastefully furnished in beautiful creamy and buttery tones. The marble bathroom was spacious with very nice toiletries. I had afternoon tea in the tea lounge, and it was delicious -- no dried up pastries there. Service was very attentive in both the tea lounge and the restaurant. We were also able to order food quite late at the bar which was helpful since our flight arrived later in the evening. The location is great too, in Buckhead, within walking distance of both Lenox Square and Phipps Plaza malls. The hotel's SUV took me to the mall and picked me up since it was raining. I would definitely return.

  by Delaine, 9/18/12
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  Service is the best, room maintenance slipping, poor value

  We stayed in an 18'th floor room on 01/27/07. Priced at $499/nt, these rooms were supposed to be the best short of a suite - an upgrade over regular Club rooms. First the bad: the room was in need of maintenance: paint was chipped on doop edges, the furniture was nice but worn, the A/C unit made a grinding noise when switching off & on and the toilet had a leak requiring the handle be "jiggled" periodically. Secondly the Club Lounge has become somewhat of a cattle call when free food and drinks are served with elbow-to-elbow crowds and kids running around pushing the chairs, etc. Maybe it was only this property: I've not seen this in other Ritz's. The good: service remains as good as or better than ever. Every single member of the staff we encountered went out of their way to greet us (sometimes by name) and ask if there was anything they could do for us. Overall I would rate this Ritz somewhat less that others - it seems to do allot of wedding/convention business. There are those who swear by Ritz Carlton's and will stay nowhere else when looking for a luxury property but I think there are at least equal properties in the Buckhead aread.

  by audrocks, 1/28/07

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