Subtropical charm flourishes at this two-story hotel, which caters to an international clientele. Bamboo and rattan pieces are slowly being replaced by more traditional hotel furnishings, but this place still retains its tropical feel, especially when you are planted on the private balconies, many facing the beach. Count on a complimentary Continental-breakfast buffet, plus free Wi-Fi in lobby.
Nov 17, 2013
Broken beach chairs, dirty rooms, a frigid "heated" pool, only 2 other guests (wonder why LOL?) & insane women running the place. On the afternoon of our arrival we were relaxing sans clothing in bed. An urgent knock came. We scrambled to get our clothes on but the nut job at the door came crashing in while we were nude. "YOU MUST COME TO THE DESK W/ YOUR ID ETC.!!!" a dirty looking woman yelled at us. I was enraged & got to the desk before Rich (he
was gathering our Expedia paperwork). The insane manager (RACHEL) starts screaming that we hadn`t paid our bill (which we now know we DID!!!). She would not allow us to access a computer or phone to call Expedia. I was so upset that I told her "You know, where I come from this barging in on people`s privacy would earn you something called a NYC BEATDOWN." The crazy lady then calls the hayseed police (!!!). After we discovered that we did pay (she claims it was Expedia`s mistake) she says "I`m refunding your money anyway!!". I tell you, I don`t know what`s going on in this madwoman`s life (she has glaringly obvious mental & personal issues), but you do not behave like this. Expedia got us into a different hotel, but obviously we now had a bitter taste in our mouths & desired to put distance between us & this awful place. We were forced to pay for a new one way flight home, on a different carrier & we lost money on our car rental. I also lost my time off from work. We went there to dive & the water was for crap anyway. We`d been wondering what we would do there if there was to be no diving (the town has nothing but some restaurants & the oceanfront, that`s IT). JUST STAY AWAY!! Addendum: spoke to the Mayor of the town over the phone. She told me that she and the town gov. are well aware of the many problems at this hotel. She requested we put our complaint in writing and told us that it would help them in their goal of ridding the town of this mess of a hotel.