L'Enfant Plaza Review

Reviewed by Mommy_Susan from Larkspur, CA on 4/22/09
An island of antagonism and enmity in the middle of government office buildings that empty out early and stay empty all weekend. The area is entirely devoid of life after 5pm and on weekends. Great if you want to play tag football in the empty streets but not so spectacular if you want to go to a restaurant or anything else.

They have a pool in a tent on the roof staffed by a third party service. The tent reeks. The service is worse. The pool attendant did call hotel security and threatened to call the police because my wife asked for him for two towels. She could not get him to understand that she and my daughter summed to two people and thus she needed two towels. He remained adamant that it was one towel per person and that the two of them were only allowed to have one towel. His boss, an English challenged Ukranian, showed up only to then join in berating my wife and seven year old daughter for selfishly asking for two towels. My wife left. Security arrived. We checked out.

The rooms and hallways are dingy and worn. The staff is largely untrained and not so good at English. Our room was not ready when promised. I killed a roach in the dining room. I could go on but that's enough of a warning.

Best thing about the stay: nothing was stolen.

Member Rating: 1.0
Ratings details: Room: 1.0 Atmosphere: 1.0 Service: 1.0 Value: 1.0

Reviewed by DorothySusan from Chapel Hill, NC on 4/2/07
We came away from here with a very bad experience. I could live with a shower that didn't work and the coffee that tasted of cheap perfume, but I could not live with the nasty attitude. We had to threaten the concierge/valet with calling the police since they would not get our car. After an hour, we finally got the car - they wouldn't answer the valet phone, they thought it was funny that they "lost" the keys, they said we didn't call (in other words we were liars) etc.... The front desk also refused to give me a receipt for the room charges, only room service, since I booked ahead on an internet service. I've never had that experience before. I was not the only guest that morning that was upset. Cannot recommend this place.

Member Rating: 1.0
Ratings details: Room: 1.0 Atmosphere: 1.0 Service: 1.0 Value: 1.0