This hotel, a stunning tribute to beauty and attentive, professional service, recently completed a $12.5 million renovation. Beyond the Ionic columns of the neoclassic facade, crystal chandeliers illuminate Georgian antiques and museum-quality 18th- and 19th-century paintings in the lobby. All rooms have featherbeds with 300-thread-count Egyptian cotton Frette sheets and down comforters. Club Level rooms include use of the Club Lounge, which has a dedicated concierge and several elaborate complimentary food presentations daily. The renowned Dining Room has a seasonal menu with modern French accents, and afternoon tea in the Lobby Lounge—overlooking the beautifully landscaped Terrace courtyard—is a San Francisco institution.
Reviewed by Ryetee from Hong Kong, China on 3/20/08
Warm welcome from the staff which evaporated as soon as one was checked in. The room was spacious and well-appointed. Unfortunately it was not as well maintained as it should have been - e.g. a crack in the handbasin. The housekeeping service was particularly disappointing. Generally a lack of attention to detail. Meal in the Dining Room was memorable.
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