With 1,908 rooms and suites, this is the largest hotel in California—and sometimes the lobby feels like downtown at rush hour, but there is a positive side to all that size: many handsome rooms in the silvery tower that rises 46 floors to a penthouse event space enjoy awe-inspiring 360-degree panoramic views that rank among the finest in San Francisco. Rooms in the original building offer soundproof windows and sleek earth-tone furnishings, many boast glass shower stalls; 35 executive cabana-style rooms surround a sheltered courtyard by an outdoor heated swimming pool and whirlpool. Urban Tavern is a place to enjoy a community table, charcuterie, and a simple dining menu. As the hotel borders the sometimes-dicey Tenderloin area, guests are directed east toward Union Square (two blocks away) when venturing out on foot after dark.
May 30, 2012
What a humongous hotel! The lobby is like Grand Central Station, very active and lively. My husband and I spent four nights there recently and because I booked ahead we got a decent rate including breakfast and wifi - around $350 per night, which for our dates was pretty decent. Our room was small but mostly what you'd expect of a Hilton - nice bedding and a good night's sleep. Housekeeping wasn't as on the ball as I've come to expect from a Hilton.
The newspaper was just left on the floor from the morning and it didn't always look like anything was done except make the bed? The bathroom door definitely needed to be repainted, or better yet, replaced. On the other hand, the breakfast buffet was amazing, with a great selection of Asian and Western choices, always replenished, warm dishes kept perfectly warm and cold dishes fresh. There wasn't an omelette station but if you ask the waiter they will make one for you. Service in the restaurant was superb and everything runs like a NASA countdown. Precise. Hilton parking is expensive so we parked in the parking garage across the street for $32 per night. I noticed a lot of others did as well. I like the area because it's so lively but it's best not to turn left outside the front door as the neighborhood deteriorates pretty quickly. Just a couple of blocks to the right is Union Square and the cable car terminal and BART station close as well. Certainly a good location for shopping, restaurants and easy access to the rest of the city.