This modern property has many desirable amenities, including balconies with excellent views of the garden, bay, ocean, or swimming pool courtyard. Rooms are in the main tower and several low-level, lanai-style buildings. Rooms feature a neutral color scheme and clean-lined furniture, quilt-top beds, flat-screen TVs, and iPod docking stations. The Red Marlin restaurant serves seasonal, seafood-heavy cuisine with 180-degree water views; the spa uses all-natural organic products. In summer, a water taxi takes guests to SeaWorld from open to close.
Sep 25, 2012
My husband and I made the day trip to San Diego for a friend wedding. All the out of town guests were booked there and thought it would be a lovely weekend. Check in is at 3:00pm and I had even took advantage of their early check-in option before we drove down there to make our arrival quick and smooth We arrived at 4:00pm and were surprised that our room wasn't even ready. Many of our friends rooms were not ready either. We hung out in
the lobby commiserating with one another on how inconvenient this was considering that the wedding started at 6:00pm . Another hotel guest heard us talk and said " You don't even want to know how long *I've* been waiting" ... He said he had been waiting since 9:30am ..oh oh Most of us got into our rooms about 5:00pm and to our surprise our room still dirty!! ( the counter tops had water rings, an old subway sandwich in the refrig and hair on the floor ) The next morning at 9:30am we heard a knock on our door . It was the cleaning lady wondering if we had left yet ,so she could clean the room. ( say what???) I was miffed and said " ahh nooo and I'm sure this hotel's computer system would let you know when someone has checked out , in fact we are going to ask for a late check out OK?" She smiled and apologized and left. Believe it or not , an hour later there was a knock on the door again. The same exact maid , asking the same exact question " It was like Groundhog's Day. About 20 minutes later ANOTHER knock on the door , it was room service ( who at delivered our morning coffee at 9:00am) asking if they could take the tray from our room at 10:45am. Can't anyone simply wait til we leave the room ? I thought maybe we were being punked by the Groom and bride because there is no way a hotel trains their staff to intrude like this I never felt relaxed or welcomed