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Guidebooks

Windsor Arms

At a Glance

    Pros

  • high repeat business due to privacy and personalized service
  • ultracomfortable beds
  • complimentary Continental breakfast
  • Molton Brown toiletries

    Cons

  • high service standards mean high prices
  • some fourth-floor rooms noisy due to downstairs functions

Fodorite Reviews

Average Rating:  

Windsor Arms Review

With a guest-to-staff ratio of 5:1 and 24-hour butler on duty, the Windsor Arms places high importance on personalized service. Lavish suites have handmade furnishings, luxurious duvets and linens, state-of-the-art sound systems, and a different musical instrument in each room. You can dine in the beautifully appointed Courtyard Café, have high tea in the cozy Russian Red Tea Room, or relax and hide away in the Lounge 22 bar. The on-site spa is a heavenly retreat, with a saltwater swimming pool and gym with personal trainers and modern equipment. The building's neo-Gothic facade has been painstakingly restored, contributing to the hotel's air of refinement.

    Contact Information

  • Address: 18 St. Thomas St., at Bloor St. W Yorkville, Toronto, ON M5S 3E7 | Map It
  • Phone: 416/971–9666; 877/999–2767
  • Website:
  • Metro Bay.
  • Location: Yorkville

    Hotel Details

  • 2 rooms, 26 suites.
  • Rate includes breakfast.
  • Credit cards accepted.
Updated: 09-18-2013

Fodorite Reviews

Average Rating:  
  • Room  
    Décor  
    Service  
    Value  

    Dreadful Hotel - They don't know what they're doing

    Difficult to know where to begin!
    Our request to the concierge emailed twice weeks in advance were not taken of.
    In our 4th floor corner suite we clearly heard the noise from functions well past midnight as well as our neighbours toilet & shower!
    Room service was patchy, once cold food with no teapot & no condiments. Another time cancelling croissant & coffee after waiting 40 minutes.
    Doormen are surly & rarely actually opened the door. They were too busy chatting.
    Bar & restaurant closed night due to private functions.
    No glasses for the mini-bar, we were told to use the water glasses from the toilet!
    The only positive was the large room, but we were paying $1,000 a night for that. We couldn't wait to leave.

    by DutyPaid, 12/13/06

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