Saturated in pampering detail, the SoHo Met conjures luxury with Frette linens, down duvets, walk-in closets, heated bathroom floors, and Molton Brown bath products. Glamour begins in the cosmopolitan open-concept lobby, where a stunning blown-glass installation by artist Dale Chihuly dazzles guests and passersby. Other amenities include a fitness center, lap pool, full-service day spa, and Les Clefs d'Or concierge services. Spaciousness and floor-to-ceiling windows that
open create an upscale ambience without stuffiness. The two-level penthouse suite, one of the finest in the city, has attracted stars like Madonna. Senses Restaurant is known for its East-meets-West menu, wine cellar, and service.
Aug 19, 2007
I'd arranged for early check-in at noon because I was coming to Toronto for my father's funeral. The room still wasn't ready by 2:00. I was told twice that I could have a room immediately if I would accept a room on a smoking floor but I didn't want that. At 2:05, they told me the room would be ready in 10 minutes. I said I couldn't wait because I was going to a funeral. The hotel desk clerk's face was utterly impassive. When I came back from the
funeral some hours later, another desk clerk pointed out that the room had indeed been ready 10 minutes after I had left, seeming to imply that my departure had been unwarranted and hasty. I said it was my father's funeral and so I couldn't wait. Again, I got an impassive, bordering on icy, stare. The iciness was a theme. In our room, which clearly was two rooms put together and therefore had two bathrooms, one of the showers only ran cold water. I will never stay at this hotel again.