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SoHo Metropolitan Hotel

At a Glance

    Pros

  • no detail left to chance, including electric do-not-disturb signs and curtains
  • stylish but not showy

    Cons

  • lap pool only three feet deep
  • toiletries not restocked daily
  • located slightly away from main streets

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SoHo Metropolitan Hotel Review

Saturated in pampering detail, the SoHo Met conjures luxury with Frette linens, European down duvets, walk-in closets, marble bathrooms with heated floors, and Molton Brown bath products. The "sleep concierge" offers amenities such as tea and biscotti, bubble baths, and aromatherapy eye pillows. Glamour begins in the cosmopolitan open-concept lobby, where a stunning blown-glass installation by artist Dale Chihuly dazzles guests and passersby. Other hotel benefits include a state-of-the-art fitness center, lap pool, full-service day spa, and Les Clefs d'Or concierge services. Spaciousness and floor-to-ceiling windows that open create an upscale ambience without stuffiness. The two-level penthouse suite, one of the finest in the city, has attracted stars like Madonna. Senses Restaurant is known for its East-meets-West menu, wine cellar, and service.

    Hotel Amenities

  • 72 rooms, 19 suites.
  • Restaurant, bar, pool, gym, spa, business center, parking.
  • Rooms have: a/c, safe, Wi-Fi.
  • Credit cards accepted.

Member Reviews

  • mel900, from Montreal
    8/19/07

    I'd arranged for early check-in at noon because I was coming to Toronto for my father's funeral. The room still wasn't ready by 2:00. I was told twice that I could have a room immediately if I would accept a room on a smoking floor but I didn't want that. At 2:05, they told me the room would be ready in 10 minutes. I said I couldn't wait because I was going to a funeral. The hotel desk clerk's face was utterly impassive. When I came back from the funeral some hours later, another desk clerk pointed out that the room had indeed been ready 10 minutes after I had left, seeming to imply that my departure had been unwarranted and hasty. I said it was my father's funeral and so I couldn't wait. Again, I got an impassive, bordering on icy, stare.
    The iciness was a theme. In our room, which clearly was two rooms put together and therefore had two bathrooms, one of the showers only ran cold water.
    I will never stay at this hotel again.

    Ratings details: Room: 3 | Atmosphere: 3 | Service: 2 | Value: 3
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