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Cartier Review

The famous jewel box caters to Toronto's elite and has a good selection of the jewelry designer's creations, including the triple-gold-band Trinity Ring and the diamond-studded Tortue Watch.

    Contact Information

  • Address: 131 Bloor St. W, at Avenue Rd. Yorkville, Toronto, ON M5S 1R1 | Map It
  • Phone: 416/413–4929
  • Hours: Mon.–Sat. 10–6, Sun. noon–5
  • Website:
  • Metro Bay.
  • Location: Yorkville
Updated: 09-18-2013

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    Last year I took my Santos Dumont automatic to the Cartier boutique on Bloor Street Toronto. The lady who deals with repairs is the snootiest, nastiest little shopkeeper I have run into in a long time. She dinged me for some $800 of servicing, which took weeks longer than she said it would. After service, the watch never kept time properly. When I complained to Ms Snoot, she said my Santos was old and I should buy a new one. I complained to Cartier in Paris about this woman and the bad service and they snooted me off too. A few months later I found a watchmaker (on Spadina in Toronto) who put my Santos on his test machine and told me Cartier had not done the servicing they said they had. He said my watch ran fast or slow depending on whether it was pointing up, down, right, left or sideways. This is not what it should do. For less than half what Cartier charged, he fixed my watch perfectly. He had to replace bearings among other things. It has kept perfect time now for several months. I did some investigating and learned that Cartier Toronto does not have a service department. They job it out to some guy out near the airport who is not accredited by Cartier.

    by timbond008, 3/2/14

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