Jan 2, 2014
Here is the scenario. 3 of us walked in, checked first floor. Full. Checked second floor. Full. Proceed to third floor. Two larger tables available. One table could be split into smaller tables. No reserved signs. Second table large, and can accomodate 9 people. Clearly, this table could be shared among two groups with relative privacy. We sit at the larger tables, understanding that we may have to share. Hostess comes over. "Im sorry,
but it is our policy to only allow large groups at these tables. You will have to go to the first or second floor." Remember, both floors are full. They are both full, so basically what you are saying is you will have to wait for a smaller table to become available. This is like kicking patrons out. I work in the restaurant industry, and if a smaller table was available, request that smaller parties sit there. But there was no smaller table. I just said forget it, as this restaurant has clearly lost its touch. It used to be a friendly and welcoming place to visit, but my last two have been utterly pathetic. The service is terrible, and pretentious. The food is not much better than some greasy diner, and the money you pay does not match the quality of food. Who serves Lays potato chips with a sandwich these days? Oh Yeah, 7 West. I have been a patron of this restaurant since its inception. I remember the girls that own this mess from Chez Cappucino. All of their restaurants are over-rated, over-prices and over-pretentious. Im not much of a boycotter, as I can let things slide, but this is the last time I will ever set food in any establishment affiliated with these owners. They have lost their way. Get over yourselves girls. The sad thing is, they know me, quite well, however, I never use their names to get special treatments. But if thats what it takes to get decent service, I will NOT give them a cent. Go somewhere else. The food will be better, the service will be friendlier, and the price will match the quality.
Oct 2, 2007
My friends and I just finished watching a movie at Varsity theatre and were starved. The three of us have been meaning to try this place out, so we decided to try it. We got in at about 7:00pm and it was a little busy. We waited a couple of minutes before getting in. Seated on the second floor, my friends and I selected our food. We had a hard time getting the attention of our waitress. We weren't asked to order until 15 minutes later! I ordered
Penne Chicken and my friends ordered Pesto Pizza and Lasagna. We all ordered drinks from the bar and they were really watered down - not a lot of alcohol content. The pizza was simple and boring. There wasn't a lot of flavour. The crust was very burnt and the top was oily. The penne chicken was gross - the sauce was very thin. The Lasagna had very very little meat and veggies and was mostly pasta. What a disappointment. Take my word for it - 7 West Cafe is not worth visiting.