With a guest-to-staff ratio of 5:1 and 24-hour butler on duty, the Windsor Arms places high importance on personalized service. Lavish suites have handmade furnishings, luxurious duvets and linens, state-of-the-art sound systems, and a different musical instrument in each room. You can dine in the beautifully appointed Courtyard Café, have high tea in the cozy Russian Red Tea Room, or relax and hide away in the Lounge 22 bar. The on-site spa is a heavenly retreat, with a saltwater swimming pool and gym with personal trainers and modern equipment. The building's neo-Gothic facade has been painstakingly restored, contributing to the hotel's air of refinement.