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The Alex Review
Read our New York City hotel reviews. Or post your own.
The Alex
$$, Midtown East
Fodor's Review:
The goal of the David Rockwell-designed Alex is to create a soothing environment for travelers enhanced by attention to impeccable service. Sophisticated rooms use unobtrusive sliding panels with nature prints to hide away the rooms' many gadgets. What remains is a clean, calm space where you can truly appreciate attentive details such as kitchenettes with Gaggenau range tops, Poggenphol cabinetry, and Sub-Zero refrigerators; nightstands that turn into leather desktops; and flat-screen bathroom TVs that you can watch from the impressively deep bathtubs. Award-winning chef Marcus Samuelsson runs Asian-influenced Riingo restaurant, which also provides room service.
Member Reviews & Ratings:
Almost there
Posted by ladyd1956 from New Jersey on 3/13/07
The studio suite in my estimation was very small. For a hotel which is considered a luxury hotel, the attention to detail is not acceptable. The shower handle fell off in my hand, the shower caddy was broken (metal with sharp edges), the cold faucet in the sink was missing the "cold" label, there were wires exposed and hanging out of the wall by the nightstand lamp, the room was hot and we were unable to control the temperature so had to shut it off entirely. The refrigerator was so loud that we had to shut that off as well, there was a panel under the sink which had fallen and was not put back in place, the room was so small that when walking in front of the foot of the bed, you had to try not to hit your legs on the furniture at the end. We had a dinner hotel package and was unaware that we should have received vouchers for dinner upon check-in. We were charged for dinner and had to work to get this resolved. The hotel also didn't have a note at check-in that the room was prepaid. There was also a car service which was setup in advance and the hotel did not have a note of this in our record. Overall. . .extremely disappointing.
INFO
- Address: 205 E. 45th St., between 2nd and 3rd Aves., Midtown East, New York, NY, 10017
- Phone: 212/867-5100
- Fax: 212/867-7878
- Web site
- Hotel Details: 73 rooms, 130 suites
- In-room: kitchen (some), DVD, Internet, Wi-Fi.
- In-hotel: restaurant, room service, bar, gym, spa.
- Credit Cards: AE, MC, V
- Subway: 4, 5, 6, 7, S to 42nd St./Grand Central
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