Just what you'd expect

Posted by go_anywhere from Califorinia on 5/9/07

A beautiful location with lush, well-manicured landscaping coupled with the attentive but not hovering Four Seasons service adds up to a perfect (albeit expensive) spot.

Mostly heaven...with bits of hell

Posted by madisonskidmore from New York, New York on 4/25/07

This was our second visit to the Four Seasons Hualalai. It is a truly wonderful final destination resort. The rooms are dreamy, the planting is luscious,and the staff is nice to a fault. Alohaaaaa! It is a perfect vacation spot except for a couple of problem areas. Our biggest misery is the constant onslaught of children in the adults only pool area below our lanai. At check-in the hotel needs to tell families about this restriction. Also, they should instruct security to drop by regularly. We had to call the front desk to get someone over to fish the little darlings out of the pool. Also needed is a definition of what the hotel means by adult. (Hopefully, 18 or 20) The quiet pool is not exactly quiet either. After listening to people talk endlessly on their cell phones; watching young girls chase each other around the deck; and seeing parents swirling their diapered infants in the pool we decamped to the relative quiet of the beach chairs. The ocean drowned out most of the noise. The quiet pool is beautiful&but only from a distance. The dining experience is generally good . Alan Wongs restaurant is one of the best we have ever eaten in. Bravo! Breakfast at Hualalai is quite wonderful. The food is excellent and the selection vast. A fine restaurant replaces the breakfast buffet in the evening. Although reasonably expensive, it is good value for money. The Beach Tree restaurant is a disappointment - numbingly expensive and not very good. We tried it several times on both trips with the same result. We feltripped off by such things as a bottle of $40 wine with a screw off top that we could have bought for $6.99 in Kona. Overall, Hualalai is a fine resort that we will probably visit again. We do wish they would make some dramatic changes in these two problem areas, however.

Can't really fault it but...

Posted by AaronZZ from Faraway on 4/22/07

But...it's just kind of too fake and dull, just like some hotels are too fake and over the top. Staff are uniformly courteous, the pool attendents are annoying and asked me for my room number, i declined politely, which confused their sense of order. Alan Wongs is good, and the main reastaurant okay and a lovely breakfast, the beach grille or whatever its called was quite poor. I thought the rooms were fine but stay somewhere away from the main pool unless you have kids, then it's good to be near it. The "grown ups" pool is a silly looking affair with awful gazebos around it and feels quite out of place in the setting. The snorkel pond is nice. Not much beach to speak of which is a negative. Overall though a very relaxing place but for some reason it just didn't quite grab me.

GET ME BACK THERE! Perfect honeymoon, or anniversary, or Wednesday...

Posted by Sarah from New York, NY on 7/4/06

Service, accommodations, dining, activities, it ALL was perfect.

harsh enforcement ruined it for me

Posted by marcos from colorado on 3/27/06

3.26.06: when the hotel is at capacity, the pool attendants begin enforcing the "20 minute rule"- if you leave your pool-side cabana for more than 20 minutes you may find your stuff packed up and put aside when you get back. in my case, the attendant questioned me each time i got up and reminded me that she was instructed to take my stuff if i was gone too long. flustered at this unhospitable policy, i spoke to 2 layers of supervisors, each towing the company line. conduct unbecoming.

Definitely not Waikiki

Posted by Angelo from Long Beach Island on 3/2/06

Just returned from the Four Seasons and must say it was everything that it was cracked up to be. This is great place to unwind after the hustle and bustle of Waikiki.