Oaxaca Hotels

Advertisement

Guidebooks

Arco Iris

At a Glance

    Pros

  • nice views
  • good restaurant
  • friendly aura

    Cons

  • needs updating
  • noise from neighboring bars

Fodorite Reviews

Average Rating:  

Arco Iris Review

Private verandas hung with hammocks (available for a small fee) are standout amenities at this three-story hotel on Playa Zicatela. There's also a large swimming pool, a movie room, and a second-floor restaurant that serves many vegetarian dishes. The laid-back vibe and easy beach access make up for shortcomings such as the slightly worn furnishings and dated exterior.

    Hotel Details

  • 32 rooms, 4 suites.
  • Credit cards accepted.

Fodorite Reviews

Average Rating:  
  • Room  
    Décor  
    Service  
    Value  

    Beware!

    We arrived at the hotel, not having booked in advance and were told that they had rooms available for the week and that they also had Internet connection throughout the hotel. It was crucial for me to be able to connect to the Internet for work while I was there.
    They told us that we had to pay upfront for the room, for the whole week. I was very nervous about doing this, and did not think it was a good idea. But my friend assured me that it would be fine.

    As soon as we checked in I checked for internet service, and there was none. So I went down to the front desk guy again and told him that the Internet was not working. He said that he would call a guy about it, and that it should be working by that evening. To make a long story short, by the next afternoon there was still, and had not been Internet service at the hotel. And I was already a day and a half behind in my work.

    We found another hotel down the street that did in fact have internet connection and decided to move down there. Hotel Ines, which we loved by the way!

    When we checked out of Hotel Arco Iris the (same) guy who checked us in said he completely understood the circumstances and would refund us our money minus the first nights stay, plus a late fee for checking out after noon, plus a cc fee. So we said that was fine we would pay for those things and he refunded my card for the remainder.

    But when we left he must have canceled the refund transaction, because still today 4 months later I do not have my money back and my credit card company is trying to get it back.
    I have emailed them several times asking for my money back, and they have ignored each one.

    And to top it off my friend's bed had bed bugs, and she had bites all over her legs!

    So by no means would I ever recommend such a horrible hotel, where they steal your money!!

    Please stay somewhere else!

    by 4fawn, 10/21/08

Add your own review

Advertisement

Travel Deals in Oaxaca

View all travel deals
* Some taxes, fees additional

View more trip reports

  • 5 Weeks in Chocolate Paradise

    Oaxaca is a most interesting city & area.
    I arrived 3 days before my apartment was available due to a change of plans. I had planned on taking the bus down the coast to Puerto Escondido via Acapulco Read more

View more travel discussions

· News & Features

View more blog stories