Caribbean Coast Hotels

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Fodor's Mexico, 26th Edition

Excellence Riviera Cancún

At a Glance

Pros

caters to honeymooners
plenty of pool lounging space
rooms have private hot tubs for two

Cons

25 minutes from town
no kids allowed

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Excellence Riviera Cancún Review

A grand entrance leads to a Spanish marble lobby, where bellmen in pith helmets await. Rooms are similarly opulent: all have hot tubs, ornate Italianate furnishings, and private balconies. Located 15 minutes from Cancún Airport, the property is centered around a luxurious spa and six meandering pools. After a relaxing spa treatment, sip margaritas under a beachside palapa or experience local culture at the traditional temazcal sauna.

Contact Information

Address: Carretera Federal 307, Mza 7, Lote 1, Puerto Morelos, Quintana Roo, 77580 | Map It
Phone: 998/872-8500
Website: www.excellence-resorts.com
Location: Puerto Morelos

Hotel Amenities

440 rooms.
Restaurants, bars, pools, tennis courts, gym, spa, beach, water sports, some age restrictions.
Rooms have: Wi-Fi.
Rate includes all-inclusive.

Member Reviews

Doric2, from CT

7/14/11

Stayed at Excellence this past December. The room was nice but hated the bathroom. The rooms also had a very musty smell and when we arrived home, the smell was on all our clothes and in the luggage. In fact a few of my tops still smelled musty after washing!!
The pools were dirty most of the week...seldom cleaned.
The restaurants were great...when open. We were very disappointed that the better restaurants were closed more often then others...and on the same days.
I would not return.

Ratings details: Room: 3 | Atmosphere: 4 | Service: 4 | Value: 4
spicysharon, from Huntington, New York

9/21/09

We came here for my birthday in April and had a wonderful time. Great food, beautiful room and fun people. The staff and the guests were equally friendly. We are going back for our anniversary in November. I cannot imagine finding a nicer place with NO children. I leave my 5 children at home....

Ratings details: Room: 5 | Atmosphere: 5 | Service: 5 | Value: 5
joaniefromohio, from Ohio

3/26/07

WE LOVED IT!!!We only stayed 3 nts. but would loved to have stayed longer. From the moment we drove up it was LOVE at 1st sight...We arrived at 8:30am and our room was ready..what a great way to start the morning. We had a jr. suite spa view(bldg.2) The view of the spa, pool,and the grounds was awesome!!!The food was very good. We were a little scared...never did an all-inclusive. It was great to never have to reach for $$$, room key, or wear a wrist band. We did tip though..$ for each drink and $$ for dinner, lunch,etc. The staff was excellent..they couldn't do enough for us..they were there for your every need. The rooms,pools,grounds,restaurants were very CLEAN!!! We will defintly go again...hopefully longer!!!

Ratings details: Room: 5 | Atmosphere: 5 | Service: 5 | Value: 5