Among the most luxurious hotels in the capital, this eight-story hotel was modeled after the 18th-century Iturbide Palace—it even has a traditional inner courtyard with a fountain. More than half the rooms overlook this courtyard. A yearlong, $14 million full renovation is underway, slated for completion in mid-2015; look out for new restaurants serving Italian and contemporary Mexican cuisine, a French bakeshop, and an English-style barbershop. The bar off the garden is a perfect predinner option.
Apr 6, 2012
DECEPTIVE AND DANGEROUS...During a US State Department Travel Advisory for Mexico, my US passport was stolen from a backpack in my room, 30 seconds out of my possession (top floor suite) along with my i-phone and cash. The staff failed to help. The General Manager refused to talk to me. The rooms division manager was accusatory. Our trip was completely ruined. Furthermore, several dishonest occurrances happened such as telling us the house car was
a taxi, no AC even though they assured us the AC was on. The hotel is run down and lacks security cameras in the hallways or elevators. There are no security personel on any elevators or any elevator entry. The staff is generally rude or oblivious. This place was a nightmare. Wait staff chased me down for a bigger tip despite terrible service. The hotel is not a five star hotel by any means. Two skinny, rental police offer a false sense of security outside while the staff managed to steal my belongings inside. The concierge desk was confused the entire stay. Nobody knew where to send us. The spa was lame. Service was generally lacking and onsite pricing was extraordinarily high (house car was $26 for a 7 minute ride). Rooms were loud. Beware.
Oct 10, 2007
This is a lovely hotel in the middle of a busy city. The courtyard is beautiful and we enjoyed coming back to this peaceful setting after a busy day in Mexico city. Our deluxe room overlooked the courtyard and was very spacious and comfortable. The service was exceptional. The bar in the courtyard serves a good lunch and an amazing breakfast buffet. Cannot wait to return.
Apr 11, 2007
This is a quiet hotel in a buzzling city. Everything was almost perfect!