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Excellence Riviera Cancún

Exterior

At a Glance

    Pros

  • caters to honeymooners
  • plenty of pool lounging space
  • rooms have private hot tubs for two

    Cons

  • cold pools
  • thin walls
  • mediocre food
  • no children under 18

Fodorite Reviews

Average Rating:  

Excellence Riviera Cancún Review

Just 15 minutes from Cancún Airport, this large, luxurious, adults-only resort is centered around a wonderfully indulgent spa and six meandering pools. Its grand entrance leads to a Spanish marble lobby, where bellmen in pith helmets await. Rooms are similarly opulent: all have hot tubs, ornate Italianate furnishings, and private balconies. After a relaxing spa treatment (ask about daily spa specials), sip margaritas under a beachside palapa or experience local culture at the traditional temazcal sauna. There are plenty of activities including kayaking, volleyball, tennis, archery, and Spanish and dancing lessons. This is one of the few all-inclusive resorts that do not require guests to wear wristbands, make dinner reservations (at one of their eight restaurants), or sign for services.

    Hotel Details

  • 440 rooms.
  • Rate includes all-inclusive.
Updated: 04-16-2013

Fodorite Reviews

Average Rating:  
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    Excellence Riviera Cancún Review

    Stayed at Excellence this past December. The room was nice but hated the bathroom. The rooms also had a very musty smell and when we arrived home, the smell was on all our clothes and in the luggage. In fact a few of my tops still smelled musty after washing!!
    The pools were dirty most of the week...seldom cleaned.
    The restaurants were great...when open. We were very disappointed that the better restaurants were closed more often then others...and on the same days.
    I would not return.

    by Doric2, 7/14/11
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    Fabulous...Went in April...Going back in November..

    We came here for my birthday in April and had a wonderful time. Great food, beautiful room and fun people. The staff and the guests were equally friendly. We are going back for our anniversary in November. I cannot imagine finding a nicer place with NO children. I leave my 5 children at home....

    by spicysharon, 9/21/09
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    Can't wait to go back

    WE LOVED IT!!!We only stayed 3 nts. but would loved to have stayed longer. From the moment we drove up it was LOVE at 1st sight...We arrived at 8:30am and our room was ready..what a great way to start the morning. We had a jr. suite spa view(bldg.2) The view of the spa, pool,and the grounds was awesome!!!The food was very good. We were a little scared...never did an all-inclusive. It was great to never have to reach for $$$, room key, or wear a wrist band. We did tip though..$ for each drink and $$ for dinner, lunch,etc. The staff was excellent..they couldn't do enough for us..they were there for your every need. The rooms,pools,grounds,restaurants were very CLEAN!!! We will defintly go again...hopefully longer!!!

    by joaniefromohio, 3/26/07

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