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Cancún Hotels

The Beloved Hotel

  • Vialidad Paseo Mujeres, Sm 3 Map It
  • Zona Continental de Isla Mujeres
  • Fodor's Choice


  • Great food
  • Wi-Fi signal reaches beach
  • Personalized service
  • Tequila tastings


  • Narrow beach lined with sea grass
  • Swim-up bar is in the shade
  • One-way cab fare to Cancún is M$480

Updated 02/19/2015

Fodor's Review

One of the area's only boutique-style all-inclusives, this modern sugar-cube-like structure is stylishly decorated in creams and whites, and offers the perfect balance between luxury and comfort. The spacious suites, which fall into eight categories, are equipped with walk-in closets, rain showers, Jacuzzi tubs, stocked minibars, Bulgari bath products, and espresso machines; two-story beachfront casitas have the best views and come with a rooftop terrace and private plunge pool. The property also features three pools, four gourmet restaurants, a private marina, plus a 35,000-square-foot spa with a variety of hydrothermal therapies, including a crystal steam Hammam, Roman Caldarium, and Swedish sauna. A playground, kids' club, and pizzeria on the beach cater to families.

Hotel Information


Vialidad Paseo Mujeres, Sm 3, Mza 1, Lote 10, Cancún, Quintana Roo, 77400, Mexico

Map It



Hotel Details:

  • 109 rooms
  • Rate includes All-inclusive

Updated 02/19/2015

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Fodorite Reviews

Average Rating
  • Room

  • Décor

  • Service

  • Value

Jun 3, 2014

Have Not Yet Arrived and Already INCREDIBLY Frustrated!

I want to preface this review by mentioning that we have a reservation for 7 rooms and a destination wedding at the Beloved for this September. We have not yet arrived so I cannot comment on the resort itself. I can, however, comment on the multiple frustrations my fiancé and I have had with the wedding coordinator at the resort, specifically Llenny Gomez. First of all, a quick email takes at least a full business day to get a response, if not longer.

It is very important to us to have a private dinner on the beach for us and our 12 guests. This seems reasonable because EVERY OTHER RESORT will do this. However, Llenny Gomez and Beloved claim they cannot accommodate a private reception for under 25 guests (which their website fails to mention) and they refuse to work with us to make this happen in any capacity. In part, we are guilty because multiple travel agents warned us that Beloved is notorious for poor wedding planning. We've read similar reviews on tripadvisor, and wanted to make our interaction well known to anyone else considering destination wedding here. It is interesting that Beloved often comments after-the-fact on tripadvisor reviews like these and their enthusiasm to correct the situation. So, why is it impossible for us to have a private beach reception, after our wedding, at Beloved?

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